Faulty Equipment to Blame for 911 Issue in Minnesota

ST. PAUL —The Minnesota Department of Public Safety Emergency Communication Networks division (DPS-ECN) is learning more about the incident that affected 911 service for residents in eight southeastern Minnesota counties on Monday, Jan. 11.

People in Dodge, Freeborn, Mower, Olmsted, Rice, Steele, Wabasha and Winona counties experienced issues when attempting to call 911 between 12:56 p.m. and 8:08 p.m. Monday. Callers could speak to a dispatcher and heard the dispatcher speak, but the dispatcher could not hear the caller.

To work around this issue, the PSAPs (public safety answering points), or 911 dispatch centers, used caller information from their display screens to contact each caller using their administrative lines. In addition, PSAPs encouraged people who needed help to use their 10-digit, 24-hour, non-emergency numbers until service was restored. Text-to-911 service was also operational at that time…

New York details COVID vaccine phases heading into Phase 1b, including Dispatchers

ALBANY — The state Department of Health this week detailed the COVID-19 vaccine plan as New York continues in Phase 1a and begins to serve the initial groups from Phase 1b.

Beginning Jan. 11:

– Individuals Age 75 and older
– First Responders and Support Staff for First Responder Agency
– Fire Service
– Public Safety Communications
– Emergency Communication and Public Safety Answering Point Personnel, including dispatchers and technicians…

‘Safety is our number one priority’: Marion County judge weighs in on 911 dispute

Marion County Judge John Massey wants the public to know he has a different view of the current situation regarding 911 dispatching services. Unless the cities of Bull Shoals and Flippin pay approximately $21,000 each, the county will no longer provide ancillary law enforcement services for the cities, the judge said.

County dispatchers will still dispatch officers from those cities in emergency situations, the judge stressed…

Emergency Dispatchers (ND)

Communications Specialists provide 24-hour voice radio communications for the state of North Dakota as well as providing 1-800 emergency service for the entire state and 911 responses for designated areas. Individuals at this level will perform duties at a fully trained and qualified level independent of close supervision or guidance.

* Receive 911 calls from designated areas.
* Receive 1-800 state emergency calls.
* Work with law enforcement during officer’s tour of duty.
* Work with firefighters and medical response teams on a daily basis…