Emergency Dispatchers (ND)

Communications Specialists provide 24-hour voice radio communications for the state of North Dakota as well as providing 1-800 emergency service for the entire state and 911 responses for designated areas. Individuals at this level will perform duties at a fully trained and qualified level independent of close supervision or guidance.

* Receive 911 calls from designated areas.
* Receive 1-800 state emergency calls.
* Work with law enforcement during officer’s tour of duty.
* Work with firefighters and medical response teams on a daily basis…

FCC rejects calls to delay indoor location accuracy improvements

Carriers won’t get more time to meet vertical location, or z-axis, accuracy requirements for cellular devices that are set to take effect in April.

The Federal Communications has rejected requests from CTIA and the Association of Public Safety Communication Officials (APCO) to delay the implementation of new requirements on improved accuracy for reporting the indoor location of wireless callers, including three-meter accuracy of a device’s vertical position within multi-story buildings…

9-1-1 outage impacts 8 Minnesota counties

ROCHESTER, Minn. – 9-1-1 service is now restored after and 8-county outage that lasted hours.

According to Minnesota Emergency Communication Networks, the 9-1-1 outage affected residents in Olmsted, Dodge, Freeborn, Mower, Rice, Steele, Wabasha, and Winona counties.

In Olmsted county, a notification of the outage went out around 4 p.m. and phones didn’t beep again to say it was restored until 8 p.m…

Faulty equipment to blame for 911 issue in Minnesota

The Minnesota Department of Public Safety Emergency Communication Networks division is learning more about the incident that affected 911 service for residents in eight southeastern Minnesota counties on Monday.

People in Dodge, Freeborn, Mower, Olmsted, Rice, Steele, Wabasha and Winona counties experienced issues when attempting to call 911 between 12:56 and 8:08 p.m. Monday. Callers could speak to a dispatcher and heard the dispatcher speak, but the dispatcher could not hear the caller…

911, Dispatch Clerk (CA)

  • Uses a computer, receives emergency calls from the public requesting police, fire, medical or other emergency services.
  • Determines the nature and location of the emergency; determines priorities, and dispatches police, fire, ambulance or other emergency units as necessary and in accordance with established procedures.
  • Monitors several complex public safety radio frequencies.
  • + Determines the nature and extent of the request, the priority of the problem and the need for dispatching fire units and/or transferring the call to the appropriate agency…