ALBANY, NY (WRGB) – This Albany emergency dispatcher, who we are keeping anonymous, has been on the job for the last few years.
He says helping callers deal with trauma daily, comes with lasting impact on the mental health of operators.
“Your friends and family members don’t necessarily understand what you go through or what you listen to so it’s hard to talk about it,” he said…
MANSFIELD – The Richland County commissioners started the final phase of a plan to improve communication for public safety services in the county.
The board voted Thursday to hire Hull Inc. of Newark to do site studies, design work and construction plans for a Multi-Agency Radio Communications System (MARCS) communications tower in Lucas…
Receives telephone reports of emergency and non-emergency incidents from Sacramento County residents, contracting cities, and local, state and federal jurisdictions.
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TUSCON, Ariz. — A police department trying to summon help for a woman in cardiac arrest called twice and spent more than four minutes on hold with Tucson’s 911 center before someone answered the call, a report from the center’s interim 911 director said.
The lapse in service during the medical call from Marana occurred two weeks before the director of Tucson’s 911 suddenly quit her $175,000 position after 14 months on the job, public records show…
The commissioners recently approved a new contract for the upgrades to the system. The board entered a three-year agreement with Frontier Communications and will cost $4,960 a month.
The county has received all necessary equipment and installations. She said everything is up on the new system besides the dispatcher software.
Some pieces of the radio system are still being fine-tuned but the new system is up and running…
