by AllThingsECC.com | Feb 3, 2021 | Articles, Comm Center News
The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) and the Cybersecurity and Infrastructure Security Agency (CISA) jointly announced today that the Integrated Justice Information Systems (IJIS) Institute will spearhead a $268,000 project to develop interoperability standards for Computer Aided Dispatch (CAD) systems used by the Nation’s public safety agencies.
Managed by S&T’s First Responders and Detection Program on behalf of CISA’s Emergency Communications Division, the research project will seek to rectify the current inability of first responders (i.e., police, fire and emergency management services) to use their CAD systems to electronically exchange information with other CAD systems during a joint emergency response…
by AllThingsECC.com | Feb 2, 2021 | Comm Center News
Rio Gilinski had only been a 911 emergency operator for 10 months in Jackson County, Oregon, when a very “special” call came in. It was a call from a taxi driver in the city of Ashland, and he was carrying a woman who was carrying something of her own… a baby. And that baby was ready to be born. NOW!.
That was quite a lot to put on Rio…. there were emergency operators that had worked there for 15 years and never received such a call. And now, Rio, the virtual emergency rookie, was in the hot seat…
by AllThingsECC.com | Feb 1, 2021 | Comm Center News
Dialing 911 in the heat of a crisis may not be the best place to learn process, but for many who are used to dialing and simply demanding a squad run: be prepared for more thorough questions.
“People as a whole, don’t like change,” explained Lt. Jeni Erb.
But a change has been implemented within the 911 dispatch call center at the Washington County Sheriff’s Office, which is where cell phone calls in the county most often, and landlines outside of city limits in the county always will ring in to during an emergency…
by AllThingsECC.com | Feb 1, 2021 | Jobs
Apply today to be the first point of contact when someone calls 911 and be the link between individuals needing help and the officers in the field. A 911 Dispatcher is responsible for receiving & prioritizing all emergency & non-emergency requests for service & for dispatching appropriate service providers. This is a position of critical importance for community & public safety, operating 24/7 including nights, weekends, & holiday shifts. This position is fast-paced, multi-task oriented, & demands quick decisions when helping people in emergency situations…
by AllThingsECC.com | Feb 1, 2021 | Comm Center News
NENA’s Changing Role of the Telecommunicator in NG9-1-1 Standard is intended to provide an understanding of how NG9‑1‑1 will change the role of the telecommunicator and guidance to assist in educating stakeholders and decision makers on this evolution.
To provide edits, click the link above to view then document and then select “Add a Comment” from the “Document Actions” icon. If submitting numerous substantive comments and/or edits, commenters may add a single comment in NENA Workspace Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to “Add Supporting File” on the comment page and select the file you have edited…
