by AllThingsECC.com | Apr 1, 2021 | Jobs
_TELECOMMUNICATOR & CALLTAKER _
Minimum Education/Experience Requirements:
Telecommunicator – Requires High school diploma or G.E.D. Associates Degree preferred but not required.
Requires strong attention to detail, computer, and communication skills, and ability to deal with stressful situations. Must type at least 30 words per minute and have a valid driver’s license (i.e., to attend training).
Calltaker – Requires High school diploma or G.E.D. Requires strong attention to detail, computer, and communication skills, and ability to deal with stressful situations. Must type at least 30 words per minute and have a valid driver’s license (i.e., to attend training)…
by AllThingsECC.com | Apr 1, 2021 | Comm Center News
Dearborn Heights dispatchers, strong proponents of the city maintaining an independent dispatch unit, held an informal Desserts with Dispatch meet and greet on March 25 in front of City Hall.
Dispatcher Shelly Radde said the gathering was to thank residents for speaking up at the online public hearing and supporting an independent Dearborn Heights dispatch center…
by AllThingsECC.com | Apr 1, 2021 | Articles, Comm Center News
Developments in 911 technology over the past 25 years brought Enhanced 911 and Wireless 911 to more than 90% of American PSAPs, but the voice-centric 911 call remained the backbone of emergency service. Now, however, with local governments taking advantage of innovative, cloud-based public-safety software, dispatchers — today better described as telecommunicators — and first responders can access critical situational details in the moments that matter most…
by AllThingsECC.com | Apr 1, 2021 | Comm Center News
TALLAHASSEE, Fla. — This week, lawmakers in Tallahassee are discussing companion bills to require that all 911 and emergency dispatch operators be trained to give CPR instruction over the phone.
It’s something that’s not currently mandated in Florida.
Residents and the American Heart Association support the companion bills to require all emergency dispatchers learn “tele-CPR” so they can instruct callers to perform it…
by AllThingsECC.com | Apr 1, 2021 | Articles, Comm Center News
About a year into my first term as Pennsylvania governor, our state was slammed by the Blizzard of ‘96. I recall declaring a state of emergency and ordering my fellow Pennsylvanians to stay off the roads. Of course, our first responders were still out in the storm protecting the public.
Twenty-five years later, the emergency isn’t a blinding snowstorm, but a devastating pandemic. And again, it’s our first responders who put themselves in harm’s way.
In police stations, fire houses, ambulances and 911 dispatch centers across the nation, our first responders are working to respond to the needs of their communities and to keep themselves and their families safe from a deadly disease…
