Preparing to Celebrate National Telecommunicators Week (WI)

Preparing to Celebrate National Telecommunicators Week (WI)


The Oneida County Sheriff’s office will be celebrating its telecommunications personnel next week during National Public Safety Telecommunicators Week, April 11-17.

“National Public Safety Telecommunicators Week is a great opportunity to reflect on the important role of the 911 telecommunicator as the true first, first responder,” said Kenneth Kortenhof, Oneida County Emergency Management director. “911 telecommunicators work hard behind the scenes to protect the public by answering emergency calls, providing critical pre-arrival instructions, dispatching appropriate resources and supporting various police, fire and emergency medical services. All too often, their contributions go unnoticed. This week we commend them for the tough work they do…

City of Ann Arbor to consider sending unarmed mental health professionals to nonviolent 911 calls (MI)

City of Ann Arbor to consider sending unarmed mental health professionals to nonviolent 911 calls (MI)

The Ann Arbor City Council is considering sending unarmed mental health workers or social workers to nonviolent 911 calls. The proposal emphasizes the importance of having mental health professionals present instead of the police when the caller is having a mental health crisis and limits the amount of work police can be involved with.

City Council will vote on this proposal during the meeting on April 5…

New Iberia Police Department Celebrates National Public Safety Telecommunicators Week (LA)

New Iberia Police Department Celebrates National Public Safety Telecommunicators Week (LA)

New Iberia, LA – New Iberia Police Department is celebrating the second full week of April (April 11-17) as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens…

It’s working in Eugene, Olympia, Denver: More cities are sending civilian responders, not police, on mental health calls

NEW YORK – Mildred Galarza and Hawa Bah wish it were someone other than armed police officers who first encountered their loved ones when they were having mental health crises.

Galarza’s brother, Ariel, 49, died in 2016 after being Tasered three times by police when a neighbor in the Bronx called 911 to report a man with a knife who was pale, screaming and breathing heavily, a state report said…

 

Friends, co-workers remember former High Point emergency dispatcher (NC)

Friends, co-workers remember former High Point emergency dispatcher (NC)

Matthew Brown moved to High Point in 2002 working for the department for 18 years before his recent medical retirement. He died early this week.

HIGH POINT, N.C. — Friends and co-workers of the retired High Point emergency dispatcher who died this week described him as a unique and true friend.

Matthew Brown moved to High Point in 2002 working for the department for 18 years before his recent medical retirement. Brown’s family hasn’t revealed how he died but a friend said he died at home. Those who knew him personally or worked with him spoke about the special bond they shared. They said he would be sorely missed but fondly remembered…