Voices to count on (ID)

Voices to count on (ID)

by | Apr 12, 2021 | Comm Center News

COEUR d’ALENE — They are commonly known as dispatchers. But emergency communications officers is more accurate.

And Idaho State Police Sgt. Allen Ashby has an even better title for them: “Unsung heroes.” “We have the best,” he said Friday at ISP headquarters on Wilbur Avenue. “They really do an outstanding job.”

They are the first responders who receive the calls to law enforcement, calmly collect information, and relay it to officers and troopers. They are critical to the success and safety of those in the field…

Moving Forward: Funding options for public safety facility to be reviewed (OR)

Moving Forward: Funding options for public safety facility to be reviewed (OR)

by | Apr 12, 2021 | Comm Center News

The city council recognizes the necessity and importance of the Public Safety Facility project, City of St. Helens Communications Officer Crystal King stated is a prepared statement following the Wednesday night, April 7, council meeting.

The necessity was further underscored by the Public Safety Facility Ad Hoc Committee’s recommendation to the council and testimony from the community regarding this project, according to the statement…

What’s News Today: budget discussion, Telecommunicators Week (VA)

What’s News Today: budget discussion, Telecommunicators Week (VA)

by | Apr 12, 2021 | Comm Center News

This week is National Public Safety Telecommunicators Week. It’s a week to honor public safety communications officers in E-911 centers. The City of Roanoke will recognize dispatchers throughout the week. Roanoke’s dispatchers handle more than 275,000 calls a year. In Montgomery County, the Board of Supervisors is expected to pass a resolution tonight, honoring the work of dispatchers…

Plush family reaches $6M settlement with Cincinnati over teen’s wrongful death (OH)

Plush family reaches $6M settlement with Cincinnati over teen’s wrongful death (OH)

by | Apr 12, 2021 | Comm Center News

The city of Cincinnati will pay $6 million and commit to longterm improvements for its Emergency Call Center to settle a wrongful death lawsuit with the family of Kyle Plush, a 16-year-old who suffocated in the back seat of his own van despite making multiple 911 calls for help.

“The most important thing in the settlement is the reform measures. We’ve got an agreement with the city that establishes an expert team, 911 experts from all over the country,” said Attorney Al Gerhardstein at a press conference Friday, explaining that the reforms will be court supervised for a five-year term…

Voices Above The Storm

Voices Above The Storm

by | Apr 12, 2021 | Articles, Opinions

Much has been written about the guardians who serve us daily:
the police, fire fighters, and EMS personnel. Their positive contributions to
our wellbeing are often profound … and visible. Yet there is another class of
sentinels whose contributions are just as profound. They are the men and women
populating 911 centers across the country, serving the public in a crucial
capacity who are heard, but almost never seen—the invisible guardians…