by AllThingsECC.com | Apr 18, 2021 | Comm Center News
Without a doubt, 2020 was filled with challenge and controversy throughout. From civil unrest, political divide and a global pandemic, it was an unprecedented and turbulent year.
The City of Santa Clara’s Communications Center also faced the departure of the Communications Center Operations Manager. With no immediate replacements, there was an urgent need for an interim solution to maintain operations and support staff. The Center’s five Senior Public Safety Dispatchers (Naomi Dale, Troy Morgan, Leslie Loretto, Kristen Moye, and Logan Clevenger) took the helm, expanded their supervisory duties and control room responsibilities…
by AllThingsECC.com | Apr 18, 2021 | Comm Center News
CUMBERLAND — The Allegany County Department of Emergency Services is recognizing the work of 24 dispatchers at its 911 Joint Communications Center in conjunction with National Telecommunications Week.
In 2020, county dispatchers received 140,458 calls, many of which put the dispatcher on the spot as a critical resource in life and death situations.
“It takes a special person to become a dispatcher,” James Pyles, Allegany County Emergency Services director, said…
by AllThingsECC.com | Apr 18, 2021 | Comm Center News
SACRAMENTO, Calif. — A baby will come into the world at its own pace. Sometimes the baby is born after the due date. Sometimes they come early. For one woman, the baby came before she could get inside a hospital, but luckily a nurse was within earshot of the woman and the woman’s husband and knew just what to do. [VIDEO]
by AllThingsECC.com | Apr 18, 2021 | Comm Center News
Dispatchers around the area are being recognized this week for their hard work in providing immediate assistance to those who call police for help.
A 911 Dispatcher, or Telecommunicator, is the first person you talk to when you call 911 to report an emergency day or night…
by AllThingsECC.com | Apr 18, 2021 | Comm Center News
AUGUSTA (WFXG) – The week of April 11-17 is dedicated to the people who help us through our emergencies. It’s National Public Safety Telecommunications Week.
It’s a career that keeps the dispatchers at Gold Cross EMS busy. In fact, in just two minutes, the center is likely to receive at least five emergency calls. However, that only scratches the surface. In 2020, Gold Cross EMS got more than 62,000 emergency calls alone…