Community Heroes: Whitcom Dispatchers the first line of defense in an emergency (WA)

PULLMAN, WA — KLEW News features local community heroes every Friday to honor those in our community who strive to make it a better place.

The week of April 12-18 is National Public Safety Telecommunicators Week. Here and across the country they have been honored for the work they do on the other end of that 911 call.

This week’s Community Heroes are the dispatchers at Whitcom Regional 911 Dispatch Center…

Wood/Wirt 911 Center honors employees (WV)

PARKERSBURG — The Wood and Wirt County 911 Center recently recognized outstanding performances by its employees over the last two years, after the awards for 2019 were postponed by the onset of the COVID-19 pandemic,

The 2019 Dispatcher of the Year was two-year veteran Sammy Scalise, while four-year employee Alisha Gallagher took the honor for 2020. The recipients are chosen by the dispatcher staff…

Perquimans County wraps up National Public Safety Telecommunicator Week (NC)

Perquimans County wraps up National Public Safety Telecommunicator Week (NC)

HERTFORD, N.C. (WITN) – The second week of April marks National Public Safety Telecommunicator Week. This week is dedicated to the hard working men and women who are telecommunicators.

According to the county, in 2018 Perquimans County Emergency Services become an Emergency Medical Dispatch Center, meaning that a certified Emergency Medical Dispatcher Telecommunicator can give basic medical guidance while on the phone with a caller…

Fire Dispatch: The Sounds of Silence

Fire Dispatch: The Sounds of Silence

Communications is the backbone of the fire service. Whether it is the relay of orders between the incident commander and the resources who are on scene or the flow of information from the citizen, to dispatch, to the first-alarm assignment, we count on this seamless exchange of information to get things done.

In the 21st century, more than ever, we rely on electronic resources to connect with the outer world and to interconnect with fellow responders. What if these everyday avenues suddenly fell silent for all of us? Would you be prepared?..

911 dispatchers honored for their “unseen” service and teamwork (UT)

911 dispatchers honored for their “unseen” service and teamwork (UT)

LOGAN — They’re the voice heard during the worst moments of life. Day and night, the staff at Logan City Public Safety Dispatch field some of the most horrific and heartbreaking phone calls from local residents.

Shelley Peterson, 911 Communications Director, said their staff of 21 men and women answered an average of 371 calls a day last year. Of those, an average of 129 calls were emergencies, ranging from traffic accidents to medical incidents…