The Marble Falls City Council acknowledged the work of both Dr. Jules Madrigal and the Marble Falls Police Department Communication Division during its April 20 meeting.
Mayor John Packer presented two proclamations: one designating April 20, 2021, as Dr. Jules Madrigal Day and another naming the week of April 11-17, 2021, Public Safety Telecommunicators Week…
When I started my career as a dispatcher four years ago I was 24, fresh out of college and still living at ma & pa’s crib. I worked 2nd shift, Wednesday/Thursday off (upgraded to Sunday/Monday now, woo!) . My social life took a hit, but the rents took care of most chores…groceries, cooking, laundry, house cleaning, lunch packing, etc. I really just had to go to work & contribute a meager sum to remain under their roof.
But, of course, being in my mid-20s, I was itching to live on my own. So I got myself a cozy little one-bedroom apartment…close to both work & my mom’s cooking. I was on the hook for my own chore-doing now, but I managed more or less OK. I still do, but I fear I’ve maybe gotten a little neurotic with it…
GREENSBORO, N.C. — Dispatchers work around the clock answering the community’s calls for help, but some people are tying up the lines to 911 with calls that don’t qualify for emergencies.
“It’s dangerous to play with 911,” said Paige Cummings, a senior supervisor for Guilford Metro 911.
Cummings and a team of call takers answered 324,493 calls for help, 23,695 were non-emergencies.
“That’s a big number and a big chunk of unnecessary calls to 911,” she said…
Lafayette 911 has moved from the windowless basement at the courthouse to a $9.6-million facility designed for virtually any emergency.
The Lafayette Parish Emergency Communications Center was built with 911 operators in mind. It was designed to allow for new technology and other expansions Lafayette’s emergency services may need.
The board that oversees Lafayette 911, Lafayette Parish Communication District, started planning for the new building in the early 2000s, taking note of how the courthouse basement had to be retrofitted for upgrades, said Craig Stansbury, the director of Lafayette 911…
SACRAMENTO — This week, the California Chapter of the National Emergency Number Association (CALNENA) and over 8,000 9-1-1 emergency dispatchers across the state of California, presented Assemblymember Rudy Salas (D-Bakersfield) with its first ever Legislator of the Year Award.
This award was announced at CALNENA’s conference, which was held virtually, and was dedicated to Assemblymember Salas for his work authoring Assembly Bill (AB) 1945 last year, which recognized the heroic work of public safety dispatchers by reclassifying them as first responders…
