by AllThingsECC.com | May 7, 2021 | Comm Center News
“We are the go between,” said Wells. “When they need assistance, we’re the ones they call and it’s our job to see to it that they get what they need, whether it’s medical or police; whatever they’re calling on, it’s our job to see to it that they get it.”
“No one calls the police department when they’re having a good day, so it’s our job, us as dispatchers, to de-escalate and get as much information as quickly as possible.”
Thankfully, things are not always hectic in the dispatch office, though Downey’s dispatchers ask that you refrain from ever using the word “quiet.”
According to Flinn, there are busier times of the year…
by AllThingsECC.com | May 6, 2021 | Comm Center News
GENESEE COUNTY — Voters across the county approved a renewal of the 911 surcharge, Tuesday, to continue funding for emergency dispatch services, while a proposal to fund mental health services for county residents was also given a nod.
At the May 4 special election, Genesee County voters decided to approve a 911 surcharge renewal on all landline, wireless and voice over internet protocol service devices to fund 911 emergency call answering and dispatch services, including facilities, equipment, maintenance and operating costs…
by AllThingsECC.com | May 6, 2021 | Comm Center News
CLARION – New regulations are now in place for all communication towers in Clarion County.At their April 27 meeting, Clarion County Commissioners Ted Tharan, Wayne Brosius and Ed Heasley unanimously approved Ordinance No. 1 of 2021 — an amendment to the 2017 Subdivision and Land Development Ordinance — which now ensures that the county has “co-location opportunities as a community benefit to improve communications for county departments and the Department of Public Safety.”“We don’t know what we’re going to need in 20 years,” Tharan said, pointing to the need for the ordinance, explaining that the new regulation mandates that all current and future tower owners reserve a spot on their towers for county satellites, microwaves or other communication equipment if needed.Tharan said the new clause in the amended ordinance allows the county to have access to space on communication towers without having to rent it…
by AllThingsECC.com | May 6, 2021 | Comm Center News
Minister for Home Affairs, Youth, Sport, Culture and Heritage (HEYSC&H), Hon. Bernie Bush; and Parliamentary Secretary (Home Affairs), Mr Isaac Rankine, took their first departmental familiarisation tour on Monday May 3 2021 when they toured the Department of Public Safety Communications (DPSC).
The government officials were accompanied by HEYSC&H Chief Officer, Ms Teresa Echenique, Deputy Chief Officer for Home Affairs, Ms Kathryn Dinspel-Powell, Acting Deputy Chief Officer Melissa Whorms, the Department’s Director, Mr. Julian Lewis and Assistant Director, Mr. Sean Vasquez…
by AllThingsECC.com | May 6, 2021 | Comm Center News
New legislation required dispatchers across Tennessee to learn a new skill this year: giving CPR instruction over the phone. Within just a month of learning this, that skill was put to good use this past week in Meigs County.
“It’s a high-stress situation, so there’s a lot to forget,” said Meigs County Dispatch Center Director Stephanie Wright. “Having a dispatcher on the phone actually guiding you step-by-step can be comforting for the caller.”
Meigs County Sheriff Jackie Melton said when it typically comes to calls like these, getting help to someone can take time…
