Cleveland 911 dispatchers caught sleeping on job, talking to inmates (OH

Cleveland 911 dispatchers caught sleeping on job, talking to inmates (OH

CLEVELAND (WJW) — The FOX 8-TEAM is investigating a series of punishments handed out to dispatchers in the Cleveland 911 Center including one caught sleeping on the job repeatedly.

Records show a Cleveland Police dispatcher got fired this week after getting written up for sleeping on the job three times. The Safety Director found she also had multiple instances of not showing up for work and coming in late.

In fact, the I-TEAM found the same dispatcher had been punished years ago after getting caught sleeping on the job. A recording revealed heavy breathing and snoring captured on police radio…

Dracut police chief wants regional dispatch center issues resolved (MA)

Dracut police chief wants regional dispatch center issues resolved (MA)

DRACUT – Some serious, must-fix issues with the new $4.3 million Regional Emergency Dispatch Center are in the process of resolution, according to Dracut Police Chief Peter Bartlett.

The new dispatch center is located in Tewksbury, and the two towns have been sharing its capabilities since it was declared fully operational in November.

However, there have been some “growing pains,” Bartlett said…

Stutsman County waiting on 911 equipment (ND)

Replacing the aging 911 equipment in the Stutsman County Communications Center has been on the to-do list since May 2020. The need for that equipment update became more obvious when it failed for about 24 hours last week, according to Jerry Bergquist, Stutsman County emergency manager and 911 coordinator.

In the past, 911 outages have been caused by cut cables or other disruptions of the connections between the 911 equipment at the Stutsman County Law Enforcement Center and the world…

Botetourt County dispatchers begin using new software to improve their answers to calls (VA)

Botetourt County dispatchers begin using new software to improve their answers to calls (VA)

BOTETOURT COUNTY, Va. (WDBJ) – Botetourt County Fire-EMS is now using a new and improved Emergency Medical Dispatch (EMD) software.

Dispatchers at the Emergency Communications Center (ECC) are using this software because it helps them ask the right questions and send the appropriate resources.

Nicole Manspile is the Communications Supervisor for the Botetourt County 911 Center. She just began using the center’s new technology…

North Perth launches public alert notification service (Australia)

NORTH PERTH – Voyent Alert, a public alert notification service, has been launched in North Perth.

It is a multi-purpose notification service that will be used to communicate important information to residents. During local emergencies, it will provide trusted, timely and accurate information.

Notifications will be sent for critical events like floods, boil water advisories, and public safety notices, as well as day-to-day communications such as road closures and garbage and recycling updates…