Do’s and don’ts for calling 911 (KY)

Do’s and don’ts for calling 911 (KY)

BOYD COUNTY, Ky. (WSAZ) – Holiday weekends bring more calls to 911 dispatch centers, and many of them are for non-emergencies.

“Don’t call 911 just because your neighbors are out setting fireworks off,” said Boyd County 911 Director Matt Saunders.

He says these calls take up extra time for dispatchers, and while they will relay the information to where it needs to, he asks people with non-emergency problems to directly contact the police or other offices that could help…

New Jersey police dispatcher stole almost $5K from volunteer EMS group

New Jersey police dispatcher stole almost $5K from volunteer EMS group

LACEY, N.J. (1010 WINS) — A New Jersey police dispatcher was charged with stealing $4,690 from a volunteer emergency medical services organization, the Ocean County Prosecutor’s Office said Friday.

According to Prosecutor Bradley D. Billhimer, 33-year-old Matthew Bender used his access to the Lanoka Harbor Emergency Medical Services’ PayPal account to move the money into his personal account.

Authorities found that the grant money awarded to the LHEMS was disbursed to a PayPal account managed by Bender, Billhimer said…

Power outage knocks Houston 911 call center offline for several hours

Power outage knocks Houston 911 call center offline for several hours

Houston Emergency Center, 5320 N. Shepherd Drive. When callers use a cell phone to call 911, there is a good chance that the wireless carrier's technology can't accurately pinpoint the location. Texas is among six states being monitored by the FCC to determine the accuracy of wireless location services and for enhanced 9-1-1, a service that shows dispatchers the number and location of a cell or landline cell. ID: Outside the Houston Emergency Center. Wednesday September 3, 2014 (Craig H. Hartley/For the Chronicle)

A power outage knocked Houston’s 911 system offline for several hours Saturday afternoon, officials said.

The incident began when the Houston Emergency Center lost power mid-day Saturday, Houston Fire Chief Sam Peña said. Generators restored power, but when the regular power came back on, a technical malfunction prevented the call center from restoring power to its computer aided dispatch system, he said…

Dispatcher Job – Conway Police Department (NH)

Conway is a year-round tourist destination located in the White Mountains of NH, with a full-time population of 10,000. We are seeking highly a motivated individual to join our team, which consists of 34 full-time employees, making us one of the largest departments in Northern NH.

The Conway Police Department provides 24-hour emergency dispatch services for police, as well as five local fire/EMS departments.  Duties include, but are not limited to:  Telecommunications, answer multiple phone lines, meet and provide service to the public, receive emergency calls from the public and E-911, dispatch appropriate fire, ambulance or police using computer-aided dispatch, and monitor fire and burglar alarms…

Nouveau Construction tackles issues of NFPA non-compliance and Public Safety DAS

Nouveau Construction tackles issues of NFPA non-compliance and Public Safety DAS

Carrollton, Texas – The National Fire Protection Agency, or the NFPA, has issued requirements for many businesses which require the installation and maintenance of Public Safety DAS. These requirements are intended to enforce a base level of wireless connectivity in public spaces. This is to ensure a standard of connection quality that first responders can rely on in emergency situations. While the NFPA requirements have been stated clearly, many businesses find themselves non-compliant.  Many more struggle to find a reliable company that offers quality DAS services in order to make themselves compliant…