Riley County Police Department experiences technical issues with phone lines (KS)

Riley County Police Department experiences technical issues with phone lines (KS)

MANHATTAN, KS (KSNT)–The Riley County Police Department experienced technical issues with their phone lines. They were down from around 12:00 p.m. until 2:00 p.m. this afternoon.

The non-emergency line was down, along with the 9-1-1 emergency number. This has happened a couple of times before with the emergency line, but the non-emergency number has never been an issue for RCPD.

“When you can’t get through to the non-emergent line and the 911 line is down obviously if people are calling in for emergencies that’s going to create some problems,” Aaron Wintermote, with the Riley County Police Department, said…









FirstNet Uplift Request Tool Provides Support During Extreme Network Congestion

By Randy Kerr, Situational Awareness Roadmap Domain Lead, First Responder Network Authority

As the only nationwide broadband network dedicated to public safety, FirstNet gives first responders access to unique features such as priority, preemption, and quality of service. Primary users on FirstNet – including those working in law enforcement, the fire serviceemergency medical servicesemergency communications, and emergency management – have priority and preemption access to the network, even in times of extreme congestion. These features are always on and do not require any action from public safety, which allows them to stay focused on the mission at hand. READ FULL ARTICLE

911 call center grieving after deadly Arvada officer-involved shooting call (CO)

911 call center grieving after deadly Arvada officer-involved shooting call (CO)

LAKEWOOD, Colo. (KDVR) — Bouquets of blooming flowers and messages of support line the counter at Jeffcom 911, the dispatch center that handled last Monday’s radio traffic during a deadly officer-involved shooting in Arvada.

One good Samaritanone suspect, and one police officer were killed in Olde Town Arvada.

“It’s a hardship. This is a tragic event. We’ve lost a fellow officer. A family member,” said Jeff Streeter, the executive director at Jeffcom 911…










NIST Awards $2.99M to Commercialize DHS S&T-Developed Interoperable Public Safety Communications System

The U.S. Department of Commerce National Institute of Standards and Technology (NIST) awarded $2,988,950 in a new round of funding for new interoperable communication systems for public safety. Initially funded by the Department of Homeland Security (DHS) Science and Technology Directorate (S&T), through its Small Business Innovation and Research (SBIR) program, Catalyst Communications Technologies of Forest, Virginia, was provided this Phase III SBIR award for commercialization of its interoperable communications solution.

S&T previously provided Phase I and Phase II SBIR funding to Catalyst to develop interworking solutions for land mobile radio (LMR) and long-term evolution (LTE) communication systems for public safety. Catalyst established a roadmap for effective interworking during Phase I and is just now concluding Phase II work building prototypes for a variety of LMR systems and a public safety-grade dispatch console that seamlessly supports both LMR and LTE…

Confused child calls 911 to get help with their math homework: ‘You said if I need help to call to call somebody’

Confused child calls 911 to get help with their math homework: ‘You said if I need help to call to call somebody’

A concerned child couldn’t figure out how to solve their math homework, so they called the first person they could think of for help — 911!

In this audio-only video, posted by TikTok account 911 Calls (@911_stories_), a 911 dispatcher answered the phone, saying, “911, what’s your emergency?” A young child responded, “Yeah I need some help.” A situation was certainly under way!

The dispatcher asked “What’s the matter?”

The young student, determined to get some answers, replied, “With my math! I have… takeaways.”

The dispatcher was more than willing to help with the child’s subtraction problem. He responded kindly, “Oh you gotta do the takeaways? Alright, what’s the problem?”  …