South Lake Tahoe 911 dispatcher helps dad deliver his baby (CA)

SOUTH LAKE TAHOE, Calif. – As many mothers will tell you, 20 minutes isn’t very long from the time a woman’s water breaks to the time her baby is born. That is exactly what happened in South Lake Tahoe on Wednesday, June 23.

911 dispatcher Rachel Carlson answered a call that night from Theodore Tofanelli. His girlfriend had gone into labor in their Sierra Vista apartment at the “Y” in South Lake Tahoe and there was no time to get her to the hospital.

When Rachel answered, Theodore told her his girlfriend Gisele Aldana was in active labor and he could see the baby’s head. Rachel stepped into action per their Emergency Medical Dispatch procedures and helped dad through all of the steps of delivery…

Next-Generation 911 Expected to Thrive in the United States as Managed Services Accelerate Market Momentum

“NG911 market penetration, based on the percentage of the US population covered by closed NG911 contracts, is projected to reach 95% by 2026, up from approximately 60% in 2020,” said Brent Iadarola, Information & Communication Technology Vice President at Frost & Sullivan. “Statewide requests for proposals (RFPs), where states have centrally organized their public safety answering points (PSAPs) to conduct statewide NG911 upgrades, have emerged as the preferred and most efficient approach to NG911 implementations.”

Iadarola added: “The entry of large integrators with one-stop-shop-as-a-service business models has accelerated the progress and reduced the complexity of NG911 deployments. A clear theme over the course of Frost & Sullivan’s research was that states often do not have the resources, expertise, or desire to manage the complexities of NG911 in-house…

AT&T (T) Boosts FirstNet Network in South Carolina’s Chester

AT&T Inc. T is sparing no effort to ensure that public safety officials have greater access to the connectivity they need to address incidents.

The telecom giant recently announced the expansion of FirstNet network that will improve the wireless communications of first responders of Chester, SC.

FirstNet is a nationwide, high-speed wireless broadband network that is used for public safety. It allows first responders, emergency personnel and other essential workers to communicate during emergencies. It is built by AT&T in a public-private partnership with the First Responder Network Authority — an independent agency within the federal government…

Most Georgia 911 centers can’t give CPR instructions

Most Georgia 911 centers can’t give CPR instructions

Georgia does not require CPR pre-arrival instructions, our investigation found more than half of Georgia’s 911 centers choose not to offer the life-saving system.

ATLANTA — The nation’s busiest airport is in the process of training all of its 911 operators to provide CPR instructions and other medical advice over the phone, following an investigation by The Reveal on 11Alive.

Hartsfield-Jackson Atlanta International Airport was not alone in deciding not to provide medical pre-arrival instructions to 911 callers. The Reveal has learned that more than half of all primary 911 centers in Georgia choose not to train their dispatchers in CPR or Emergency Medical Dispatch…

New 911 dispatch director responds to staffing, tech needs (ND)

New 911 dispatch director responds to staffing, tech needs (ND)

Derrick Walker arrives from North Dakota with background in emergency communications

Derrick Walker, a self-diagnosed “workaholic,“ started Thursday as the new director of the Durango-La Plata 911 Emergency Communications Center. Walker plans to address turnover and technology upgrades within the center as his first items of business. [He] is stepping in as director of the Durango-La Plata Emergency Communications Center – and he says he has the servant’s heart, “workaholic” mindset and know-how to bring the center up to speed. Walker, who has worked in emergency communications for more than 15 years, is the center’s third director in the past year. He is arriving on the job with two main assignments: address the center’s staffing turnover and upgrade its technology, according to the city of Durango…