Public Safety Advocate: How Many Devices Will First Responders Carry?

The following is a compilation of ideas I presented in a Mission Critical Communications article (August 2019) and in previous Advocates, along with updated information and further thoughts. 

My vision of the ultimate device for public-safety Next-Generation 9-1-1 (NG911), FirstNet, and Land Mobile Radio (LMR) includes a common Internet Protocol (IP) backend. Radios would be a smart combination of LMR and FirstNet that, for the most part, would be controlled by the networks. These radios would deliver information first responders need to do their jobs and they would be capable of off-network (simplex) one-to-one and one-to-many communications…

Newport News Police begin using enhanced 911 emergency call system (VA)

Newport News Police begin using enhanced 911 emergency call system (VA)

The Newport News Police Department has increased its technology to help reduce violent crime.

NEWPORT NEWS, Va. — The Newport News Police Department is trying new ways to reduce, prevent, and solve crimes in its city.

“This time last year we had seven or eight homicides. Today, we have 15,” said Newport News Police Chief Steve Drew.

Chief Drew explained the department is focused on increasing the police department’s technology resources. 

“There’s so much technology out there that can speed things up. We’re looking at bringing a fingerprint technician. We’re upgrading our AVIS system. We have a NIBIN system here that can collect shell casings and firearms that we test fire to tell if those casings have been recovered in any other particular firearm shooting,” said Drew… 

Side button feature on iPhones leading to accidental 911 calls (WI)

Side button feature on iPhones leading to accidental 911 calls (WI)

(WQOW) – A button that you’d normally press to turn your cellphone on and off could accidentally be making 911 calls.

On many iPhones, if you quickly press the side button five times, it can automatically call 911 for you. Sometimes it’s because your child is playing with your phone, or maybe you think you’re clicking the volume button.

Altoona police say so far this year, their officers have investigated 44 hang-up 911 calls. In the first half of January 2020 alone, Eau Claire County Dispatch investigated 121 hang-up calls…

San Jose 911 dispatchers call for higher pay, increased staffing (CA)

San Jose 911 dispatchers call for higher pay, increased staffing (CA)

With their city contract about to expire, emergency dispatchers are calling for increases in pay and staffing levels to handle local 911 calls.

“We do our job because we want to help citizens in San Jose, but a lot of us aren’t able to live in the city that we serve in,” said Scarlet Darmousseh, a San Jose Fire Communications dispatcher.

Darmousseh belongs to the Municipal Employees’ Federation (MEF) 101, a local union that represents city workers such as dispatchers, office specialists and librarians…

Clear communication key in emergencies (MO)

Clear communication key in emergencies (MO)

The St. Joseph Police Department communications center is the main connection between someone experiencing their worst day and getting them life-saving help.

The organization required in these situations requires clear communication and cooperation between many different lines. Capt. Jennifer Protzman with the communications center said those calling with an emergency need to be clear with information to get first responders headed their way…