AT&T, Motorola collaborate on second MCPTT offering for FirstNet

FirstNet subscribers should have a choice of mission-critical-push-to-talk (MCPTT) services this winter, when a new offering from Motorola Solutions is expected to be available following a collaborative development effort with AT&T, the contractor building the FirstNet nationwide public-safety broadband network (NPSBN).

Scott Agnew, AT&T’s assistant vice president for FirstNet products, said that Motorola Solutions was selected as the second MCPTT provider—the first offering, FirstNet PTT, was launched in March 2020—through a competitive procurement process conducted by AT&T…

Manchester selectmen, police, fire chiefs talk regional dispatch at public forum (MA)

Manchester selectmen, police, fire chiefs talk regional dispatch at public forum (MA)

MANCHESTER — A decision on whether the town will move its dispatch operations to the North Shore Regional 911 Center in Middleton is expected to be made in September.

Between now and then, the town hopes to hold a number of public forums for residents to ask questions and voice their opinions on the future of Manchester’s emergency dispatch service.

The first such forum was held Thursday night during a virtual s electmen’s meeting held over Zoom. At its peak, over 70 people tuned in, either online or by phone. Currently a nother forum has yet to be scheduled…

ECC prepped for phone outage, says 911 texting service is here to stay (VA)

ECC prepped for phone outage, says 911 texting service is here to stay (VA)

CHARLOTTESVILLE, Va. (WVIR) – There are new developments in the 911 outages that affected many parts of central Virginia throughout Thursday, July 22.

The Emergency Communications Center (ECC) – which covers Charlottesville, Albemarle County, and the University of Virginia – says it was notified of the issue around 10 a.m. and had intermittent service until around 5 p.m.

“I’m not aware of any specific detriments, but I do know there were community members having to do different things to get public service assistance,” ECC Executive Director Sonny Saxon said.

ECC worked Thursday to share alternative phone lines for people who could not access the 911 service line. It also encouraged people to text 911…

Noble County dispatch returns the favor (IN)

Noble County dispatch returns the favor (IN)

WARSAW — Thursday was payback time for Noble County E-911 — in the best way possible.

Noble County dispatchers filled a tote — and much more — that had been given to them by Indiana State Police dispatchers and gave it to their counterparts at the Kosciusko County Sheriff’s Department.

On May 6, Indiana State Police Sgt. Matt Lazloff, ISP Regional Dispatch Center Manager Bradley Deane and two radio dispatchers from the Fort Wayne Post made a surprise delivery to the Noble County E-911 Dispatch Center through the Totes of Hope program.

Recently, the District 22 State Police Dispatch Center received a tote full of snacks, drinks and other goodies from Miami County Central Dispatch. This tote is a gesture from one center to another center that has been affected by a traumatic event, or even series of traumatic events…

Automated alarm calls streamline 911 service (FL)

Automated alarm calls streamline 911 service (FL)

County are getting faster response times to alarm activations — and at no additional cost.

The Volusia Sheriff’s Office Communications Center is speeding up response time and freeing up more dispatchers to answer 911 calls with a new, automated system that responds to burglar, fire and medical alarms instantly, with no phone call required.

In its first full month, implementation of the Automated Secure Alarm Protocol (ASAP) system already resulted in about 1,200 fewer calls to VSO dispatchers, who handle every 911 and nonemergency call for every law-enforcement, fire and EMS service in Volusia County…