by AllThingsECC.com | Jul 28, 2021 | Comm Center News
People using 911 in Fairfax County can now provide medical details and other information to help first responders know more about a situation before they arrive.
The county rolled out the change on July 1, allowing people to sign up ahead of time with information about a resident who has a special need or needs ranging from anything from Alzheimer’s to autism.
“It could make the difference between someone being saved and not saved,” 911 systems administrator Steve McMurrer told Tysons Reporter…
by AllThingsECC.com | Jul 28, 2021 | Jobs
The City of Berkeley Police Department has an exciting opportunity, and is currently accepting applications for Public Safety Dispatcher I. This is a trainee position – learn to receive 911 system emergency and non-emergency calls, dispatch assignments according to police and fire procedures, operate various dispatch center equipment including computer terminals, maintain records, and perform other related work as assigned.
Typical Duties Include:
- Answers 911 emergency and non-emergency calls, and a variety of other public safety telephone and radio communications;
- Obtains essential information from reporting parties about the nature of the emergency and enters all calls for service;
- Responds to inquiries by obtaining information from various government agency databases; enters control codes and searches files to research and provide information…
by AllThingsECC.com | Jul 28, 2021 | Comm Center News
DURANT – Durant Communications and Bryan County 911 Dispatchers began using an upgraded Computer Aided Dispatch (CAD) system during calls Tuesday starting at 9 a.m.
“The new CAD software upgrade interface is more user-friendly and 911 Dispatchers now have quicker access to critical data,” Durant’s IT Director Brenton Rucker said.
911 Dispatchers completed training last week and said the new system makes getting help to residents faster and more simple. All the information needed to send assistance is now on just one monitor…
by AllThingsECC.com | Jul 28, 2021 | Comm Center News
RICHMOND HEIGHTS, Ohio — City Council heard Tuesday (July 27) a presentation from its police and fire chiefs about the possibility of merging the Heights Hillcrest Communications Center, upon which the city has relied since 2018 for its dispatch services, with the larger Chagrin Valley Dispatch.
The Heights Hilllcrest Communications Center (HHCA), located in the former MetroHealth Medical Center building on Severance Circle in Cleveland Heights, supplies police, fire and EMS dispatch services for the cities of Shaker Heights, South Euclid, Cleveland Heights, University Heights and Richmond Heights. It was formed in 2017, with Richmond Heights becoming the last city to join a year later. Each of the member communities is now weighing the option of dissolving HHCA in order to merge with Chagrin Valley Dispatch (CVD), with South Euclid City Council voting Monday (July 26) to do so…
by AllThingsECC.com | Jul 28, 2021 | Comm Center News
WICHITA, Kan. (KAKE) – The state’s backup system for 911 centers isn’t much help for Sedgwick County. It wasn’t working during a two-hour outage early Sunday morning.
Sedgwick County’s 911 system went down around 12:30 a.m. Sunday and operators didn’t discover the outage until a
couple hours later.
The Sedgwick County Emergency Communications Director Elora Forshee said, “We were receiving calls through even 2:30 in the morning, but it was about that time we got a call from one of our hospital partners that said, ‘Hey we’ve been trying to call you on 911, we’re not getting through.’ They immediately started doing test calls from a dispatch they were not getting through…
