Durant Communications and Bryan County 9-1-1 Dispatchers will begin using an upgraded Computer Aided Dispatch (CAD) system during calls this month.
911 Dispatchers completed training last month and say the new system makes getting help to residents faster and more simple.
“The new CAD software upgrade interface is more user-friendly and 9-1-1 Dispatchers now have quicker access to critical data,” Durant’s IT Director Brenton Rucker said in a news release.
All the information needed to send assistance is now on just one monitor…
The Board of Selectman at a July 19 meeting unanimously approved the dispatch union contract, representing Newtown employees and Nutmeg Independent Public Safety employees.
According to First Selectman Dan Rosenthal, the negotiations with the union were “amicable” and were able to be conducted informally.
“The cost of negotiations goes up if you involve a lot of lawyers,” said Rosenthal. “I think it’s a better process.”…
As the smoke moved in with shocking speed, along with the unmistakable smell of fire, a large portion of Uthans believed fires were raging nearby and wanted to alert emergency responders.
The Utah County Sheriff’s Office received a large number of calls from concerned residents. Dispatchers referred callers to media and weather reports that explained that the smoke was coming from out-of-state wildfires…
The Grapevine Police Department is dealing with a major shortage of 911 dispatchers and is hoping a signing bonus will help.
Grapevine Police are offering a $1,200 bonus for newly-hired dispatchers — $600 upon hire, $300 upon completion of the probationary period, and another $300 on the one-year anniversary.
Amanda McNew with Grapevine Police says they’re looking for people who are strong multitaskers.
Like all other police departments throughout North Texas and across the country, Grapevine is experiencing a critical shortage of 911 call-takers. McNew says while that is not leading to 911 calls going unanswered, they are having to use police officers and firefighters to answer the phones…
FORT COLLINS, Colo. (KDVR) — A Fort Collins police dispatcher who has been taking emergency calls for 20 years was on the other end of the line on Monday.
Dispatcher Tricia Leslie was at the end of her shift at 7 p.m. On the way home, she spotted a person who fit the description of a sexual assault suspect that was called in earlier in the day.
She immediately called the police, actually she called her husband, who is a Fort Collins police sergeant. He and other officers responded and made the arrest…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
