Dispatcher jobs continue to be difficult to fill across the Magic Valley (ID)

JEROME, Idaho — Law enforcement agencies and communication centers are struggling to fill the critical roles of dispatch officers across the Magic Valley.

Often referred to as the “first” first responders, the crucial job of a dispatcher is at times forgotten.

“There is not one day that these people don’t go home that they have not helped several citizens in this town,” said Twin Falls Dispatch Communications Director Tami Lauda…

Regional project set to improve public safety communications in Kilgore, Gregg County (TX)

Regional project set to improve public safety communications in Kilgore, Gregg County (TX)

KILGORE, Texas (KLTV) – The City of Kilgore is working on upgrading communications infrastructure in the southern part of Gregg County.

City of Kilgore emergency management coordinator and Lieutenant with the Kilgore Police Department Terry Linder, says the regional project will have money coming from the governor’s office through ETCOG, who has partnered with the city and Gregg County to bring improved radio coverage to southern Gregg,, northern Rusk, and the eastern part of Smith Counties.

“Traditionally, agencies in East Texas operated off VHF and every agency had their own small tower so ETMC EMS started this project probably three decades ago which built out a radio network, now we saw that there was a coverage gap in southern Gregg County, northern Rusk County, a little bit of eastern Smith County so our new tower will add coverage to that area,” Linder said…

POLICE DISPATCHER / CALL RECEIVER (WA)

Requirements include:

High school graduation or equivalent AND two years of experience to include dispatching responsibilities and/or completion of an accredited dispatcher program

OR

equivalent education/experience may be substituted for MQ except when there are legal requirements such as licenses/certification/registration.

Additional requirements include:

* Strong customer service skills
* Must be willing to work any shift or work-week, including mandatory overtime and holidays, as assigned.
* Excellent written, verbal and interpersonal communications skills to include demonstrated ability to clearly and concisely speak English and understand English
* Word processing/computer experience
* Accurate keyboarding skills…

FirstNet touts Rhode Island first responder equipment

FirstNet touts Rhode Island first responder equipment

First Responder Network Authority (FirstNet) officials recently joined AT&T personnel in unveiling tools designed to aid Rhode Island first responders.

AT&T has delivered a pair of Compact Rapid Deployables (CRDs) to the Rhode Island Emergency Management Agency (RIEMA) – adding the state is the nation’s first to receive CRDs in conjunction with the decision to advance public safety broadband communications with FirstNet.

CRDs are trailered mobile units providing FirstNet cellular and Wi-Fi coverage via satellite connectivity to first responders…

Technology cuts emergency response time in DOT pilot program (NY)

Technology cuts emergency response time in DOT pilot program (NY)

NEW YORK – Carbyne, a global leader in public safety technology, has released the results of a three-phase pilot program using its emergency response platform c-Live Universe with the Georgia Department of Transportation, the first step in its partnership with the state. Through this program, Carbyne substantially reduced the average emergency and non-emergency response time, proving the power of its technology in streamlining its process for Georgia DOT.

Over the course of the three-month pilot period, the Georgia DOT gradually integrated Carbyne’s c-Live Universe technology to locate motorists on its interstate system, comparing its accuracy, efficiency and response time savings to that of its legacy processes…