Soldotna, Kenai to mull partnership for 911 dispatch services (AK)

Soldotna, Kenai to mull partnership for 911 dispatch services (AK)

When you dial 911, who picks up on the other end will depend on where and what you’re calling from.

For many in the central peninsula, the person who picks it up is a dispatcher at the Soldotna Public Safety Communications Center (SPSCC) in Soldotna. For others, that dispatcher may be more local.

That SPSCC has been jointly run by the Kenai Peninsula Borough and the State of Alaska for decades, but a new agreement that went into effect last month phased out state employees. Now, the center is run entirely by borough employees and the fees municipalities pay for services are being restructured…

Durham 911 misdirected ambulance woman needed, firefighters she didn’t need (NC)

— Durham’s 911 center continues to be plagued by problems even after bringing new staff on in recent weeks.

In emergency communications radio traffic sent to WRAL News in Monday, first responders note someone called a Durham fire station directly after being unable to reach 911.

“This resident just called and said they couldn’t get through to 911. Only thing we know is the patient has cancer and she’s been unresponsive for roughly 15 to 20 minutes,” one firefighter told paramedics…

Round Rock PD Hiring For 911 Dispatchers (TX)

Round Rock PD Hiring For 911 Dispatchers (TX)

ROUND ROCK, TX — Are you looking for a new job? Round Rock police is seeking to hire full-time 911 dispatchers by the end of August.

Dispatchers will earn between $18.47 to $23.09 an hour and are tasked to answer, process and enter 911 emergency and non-emergency calls for service into the Computer Dispatch system for service dispatch for the department, according to the online job description.

The position is considered safety sensitive and requires an in-depth background investigation and drug screening. Those interested in applying must apply online by 11:59 p.m. Tuesday, Aug. 31…

New public safety building may be in Union County’s future (OR)

Aug. 20—LA GRANDE — A new public safety building may be in the future for Union County.

Union County Sheriff Cody Bowen told the Union County Board of Commissioners Wednesday, Aug. 18, that he wanted to have his office put out a request for proposals to get a design firm to come in and develop a conceptual plan for a new public safety building. The commissioners, ultimately, gave Bowen the green light to proceed.

The sheriff’s office will now begin an exploratory process for determining how a new public safety building could be built. Bowen will later report the findings to the commissioners…

Not all calls to REMSA are an emergency (NV)

Not all calls to REMSA are an emergency (NV)

RENO, Nev. (KOLO) – A call to REMSA Dispatch from an elderly man who has fallen.

“Ok now listen carefully. Help is on the way for you. Stay on the line and I’m going to tell you exactly what to do next. Ok, do not move unless you are in danger. Don’t splint any injuries. Do not have anything to eat or drink. It might make you sick or cause further problems. Ok?” says the dispatcher. The dispatcher stays on the phone with the caller until paramedics arrive.

This is what you would expect to go on every day in REMSA Dispatch…