Dispatching Service Backs Out Of Taking Space In Rosemont’s New Public Safety Building (IL)



Emergency management staff for the city of Hays and Ellis County are looking at a different solution to the current backup plan for when the countywide emergency dispatch system goes down, which happened earlier this month.
The Aug. 2 accidental activation of a fire suppression sprinkler head in the Ellis County emergency communications center by a contractor soldering on the HVAC system caused more than $80,000 in water damage to computer and phone equipment…
Mutualink recently announced the launch of LNK360, a revamp of its interoperability software platform that includes new features and an architecture that is designed to improve both resiliency and flexibility, according to Mutualink Chairman and CEO Mark Hatten.
“Products evolve, especially in the software world. You get to a point in the evolution of your product that you learn that it might be better to start over, in a sense, with the product than to keep adding to it,” Hatten said during an interview with IWCE’s Urgent Communications.,,
The Chilton County E-911 Board approved the budget for the 2022 fiscal year during a Aug. 26 voting session.
911 Director Terra Scott included salary increases “for employees who have passed their evaluations.”
She said the employees in the department have been working extra to fill the gap after six employees left, and have not had a merit raise in the past two years.
The raises would increase the salary budget by $10,000.
An increase to split the cost of a new server with the Chilton County Sheriff’s Office was also included…
HOWLAND — When there is an emergency, usually 911 is called, but what happens when 911 needs to call 911?
Thanks to the heroic effort of Trumbull County dispatcher Katelyn Bower, a choking Shana Murphy didn’t need to find out that answer Thursday night.
“I knew I was in trouble,” Murphy recalled.
About 5:30 p.m. Thursday, right after finishing a dispatch call for a pursuit in Liberty, Murphy was eating a steak when she started choking. She said it felt as if the piece of meat went down wrong and knew immediately something was wrong.
“I sat back in my chair and kept trying to swallow harder to get it to go down and it wouldn’t. I jumped up because I realized I was in trouble,” Murphy said…