When it becomes necessary to call 911, the one needing help wants a calm, knowledgeable, reassuring voice to be on the other end. When police officers or first responders are sent on an emergency call, they want the voice giving them the details to be calm, knowledgeable and reassuring as well.
When Diana Santiago and Triston Lanham are the dispatchers, those attributes are in full force.
“I have received so many compliments on these two from both our first responders and from the public,” said Montana Boggess, director of the county’s 911 center. “All my dispatchers do a good job, but these two are the gold standard.”
Lanham and Santiago came to the Jackson County 911 center through different paths…
CLEVELAND (WJW) – The FOX 8 I-Team has uncovered recordings that got a Cleveland EMS dispatcher punished.
The I-Team also found out this involves the same dispatcher who was punished before.
That earlier discipline came after Patricia Sifford sent an ambulance to the wrong address. The new discipline comes after what Sifford can be heard saying while handling a 911 call.
In June, a woman called 911 after a shooting on Cleveland’s east side. She said, “Yeah, can you please send an ambulance? He’s just been shot at this bar six times…
Orange County officials have a solid track record of repurposing old buildings for county office space. The county’s primary administration office—the Gordon Building on Main Street—once was the Leggett department store. The nearby building services office was the Main Street Dollar General. The county also has adaptively reused the former library building on Belleview Avenue (for public works) and the historic clerk’s office next to the courthouse (economic development and tourism).
But for the first time since the Sedwick Building in the mid-1990s, Orange County is constructing a purpose-built facility. Make that multi-purpose…
Concerns over a new license plate camera program being instituted by city police – as well as long-simmering tensions between members of the City Council and the administration over communication issues – led to some pointed, and heated, exchanges in Council Chambers at City Hall on Monday night.
The installation of the new automated license plate reading, or ALPR, cameras – which police say will be used as part of a 60-day pilot program – was first revealed early last week through a report from WJAR…
MIDLAND, Mich. (WJRT) – One by one, mile by mile a Midland County dispatcher ran every single road in the city of Midland.
Matt Frazier used an app to track his progress running all 879 roads in the city.
“About three years ago, a friend turned me on to a site called City Strides. It helps you keep track of all the streets that you run, so that kind of gave me a point to doing the training I was doing anyway,” he said.
The feat took Frazier about three years on and off, but along the way he fueled his mission with the hope to help others…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
