911 Dispatcher (MN)

911 Dispatcher (MN)

Apply today to be the first point of contact when someone calls 911 and be the link between individuals needing help and the officers in the field. A 911 Dispatcher is responsible for receiving & prioritizing all emergency & non-emergency requests for service & for dispatching appropriate service providers. This is a position of critical importance for community & public safety, operating 24/7 including nights, weekends, & holiday shifts. This position is fast-paced, multi-task oriented, & demands quick decisions when helping people in emergency situations.

MQs: Requires equivalency of high school graduation & 1 year of 911 Public Safety Dispatch experience OR 2 years of work experience in multi-tasking environment. Emergency dispatching experience within the last 7 years is highly desired. One must type at least 45 wpm & remain calm in an atmosphere of changing priorities & periods of high stress. Bilingual candidates encouraged to apply…

Marquette County emergency dispatcher finishes 21 years of service (MI)

Marquette County emergency dispatcher finishes 21 years of service (MI)

NEGAUNEE TOWNSHIP, Mich. (WLUC) – One of Marquette County’s long-time emergency dispatchers bids farewell.

Wednesday was Steve Rehn’s last day at the central dispatch post in Negaunee Township, which followed with a going-away party by his compatriots as soon as his shift was complete.

Rehn’s career began in Mar. 2000 after graduating from Northern Michigan University (NMU) with a bachelor’s degree in criminal justice.

That’s over two decades of answering your calls, emergency or non-emergency, and keeping you calm while help is on the way…

Long Way Back Home – The Journal of Emergency Dispatch

Long Way Back Home – The Journal of Emergency Dispatch

Nicole Janey, center, was voted by peers to represent the Class of 2020 Communication Center Manager program at Navigator.

Audrey Fraizer

Front stage at NAVIGATOR 2021 was a pitch far from EMD Nicole Janey’s stepping away from
a career in which she excelled and believed she would never leave.

But she did and came back again. Stronger.

Janey was an emergency dispatcher at the Boston Police Department, Massachusetts
(USA). She could dispatch the toughest of calls – the Boston Marathon bombing,
for example – and keep her cool knowing she was doing all she could to help. Sure,
some situations weighed more heavily on her than others but not to the extent
of the call convincing her to leave…

Public Safety Advocate: FirstNet Authority Off-Network Communications Solutions RFI, L3Harris, HPUE

APCO 2021

The APCO 2021 conference is taking place in San Antonio this week. Many attendees come from the public-safety community or are involved in some way with public-safety communications. Many others are the people who make up public safety’s front-line, handling incoming calls from citizens and dispatching public-safety resources to a multiplicity of incidents around the United States. Once again, APCO has devoted an entire conference track to FirstNet.

FirstNet Authority RFI

According to an article in Urgent Communications, the FirstNet Authority has issued a Request For Information (RFI) concerning off-network communications, primarily Push-To-Talk (PTT) voice communications. As many readers know, I have been skeptical about the section of the 3GPP Mission-Critical Push-To-Talk (MCPTT) standard that attempts to address off-network broadband communications. Samsung’s MCPTT solution includes Proximity Services (ProSe) embedded in its chip. Motorola recently announced it will also offer 3GPP-compliant MCPTT capabilities later this year but these products will not include ProSe…

4 ‘financially distressed’ Downriver cities receive state grant for public safety, water improvements (MI)

4 ‘financially distressed’ Downriver cities receive state grant for public safety, water improvements (MI)

Four Downriver communities will divvy up more than $700,000 in state grants to repair, replace and upgrade equipment and services.

Among the four Downriver communities, Allen Park received the largest grant — $200,000 — to swap copper for lead in connecting a water main to a home or business. Tom Murray, the city’s director of public services, said the effort is part of an initiative to enhance city water service infrastructure.

Mayor Michael Bowdler said a grant for $198,151 will be used to “significantly” improve technology for the city’s public safety department…