County manager: Community can help 911 call center staff by not dialing for non-emergencies (GA)

Chatham County Communications, better known as 911, is a major service provided to our community. The department is responsible for routing emergency calls from citizens, visitors and motorists in an urgent situation or reporting an event witnessed. These calls consist of medical assistance needed, vehicular incidents, dangerous situations and the list goes on.

These calls require expeditious but concise data entry such as name, location, nature of the call, assessment of the situation and what emergency response services may be needed as directed by professional and dedicated 911 telecommunicators.

As noted in a news story published in this newspaper in early August, the 911 center has several vacant positions. However, the center consoles are always fully staffed, as 911 management has rearranged shifts to ensure full coverage as has been done for more than two years…

911 phone line issue affecting most of Southeast Texas Tuesday night

BEAUMONT, Texas — Police departments across the Southeast Texas region say people are having issues calling 911.

The Beaumont Police Department announced Tuesday night that their phone line problem was stemming from an AT&T phone line issue, but it has been resolved.

Anyone in need of services from Beaumont Police or Beaumont fire dispatch can always text 911 for emergencies or call (409) 838-6371, Beaumont Police said.

The Nederland Police Department took to Facebook Tuesday night saying, there’s a regionwide issue with the 911 phones lines. The South East Texas Regional Planning Commission is working on restoration efforts, according to the post…

BC ambulance dispatch still an issue in Burns Lake (Canada)

BC ambulance dispatch still an issue in Burns Lake (Canada)

The response time of emergency services in Burns Lake and the surrounding community has been a long-standing issue, and it came to ahead on July 14, 2021 around 8:50 p.m. when three teens were involved in a single vehicle rollover on Eakin Settlement Road in the Southside.

Southside resident Miranda Morgan, whose son was involved in the accident, outlined the issues that were faced following the accident in regards to contacting emergency services in a Facebook post.

Lakes District News spoke to Morgan about the incident, who said that when 9-1-1 was called, there was initially no answer. “My son ran home, and grabbed a truck from the house and picked up the boy that was ejected from the vehicle during the roll over, who was unconscious at the time. They immediately started calling all of us — the parents of the kids involved,” she said. “They did reach one of the other mothers who went to our home. The kids had been trying to call 9-1-1 from the landline and no answer…

Lenoir County Government Emergency Services – Communications Division, Telecommunicator (NC)

Communications Division, Telecommunicator Telecommunicator: Regular; Full-time;
Starting annual salary: $29,729.

Work involves the responsibility for operating on an assigned shift, answering emergency and public safety telephone calls for assistance and dispatching law enforcement, fire, emergency medical services and rescue for the county and city. Minimum requirements:

Must be 18 years of age, Possession of a valid North Carolina Drivers license, pass extensive background check (criminal and civil), must have GED from accredited school or high school diploma, must be able to multi task, answer multiple 911 lines and dispatch appropriate agencies for Lenoir and Jones Counties, 12 hour rotating shifts, nights, weekends and holidays….

Chesterfield County Emergency Communications Center calls in extra staff ahead of Ida (VA)

Chesterfield County Emergency Communications Center calls in extra staff ahead of Ida (VA)

CHESTERFIELD COUNTY, Va. (WRIC) — As Tropical Depression Ida approaches Central Virginia, the Chesterfield County Emergency Communications Center (ECC) is preparing to handle an influx of calls for assistance from local residents.

Storms are projected to hit the area between 2 and 10 p.m. Wednesday, with the potential for flash flooding and strong, damaging winds.

On a typical day, Chesterfield County Emergency Communications Center Director Tommy Tucker said that staff could manage roughly 500 calls for assistance from first responders. However, on days where there is severe weather, he said that number can double or even triple…