Alaska State Troopers say Fairbanks dispatch receiving high amount of accidental 911 calls

Alaska State Troopers say Fairbanks dispatch receiving high amount of accidental 911 calls

FAIRBANKS, Alaska (KTVF) – The Alaska State Troopers dispatch center in Fairbanks has been receiving an unusually high number of accidental 911 calls.

According to Capt. Eric Spitzer with the Alaska State Troopers, the accidental calls use up needed resources for other potential emergencies.

“What happens is when there’s an accidental 911 call, the dispatcher has to call that number back, and depending on whether someone answers it or not, [that] determines whether they actually talk to somebody,” Spitzer said. “They need to research that, and they need to actually determine that it was in fact an accidental call. If people don’t answer the phone, someone could be in peril. It may be a legitimate 911 call and we’re trying to figure it out. We can’t just dismiss the call as an accidental call until we determine it’s accidental …

 

A 911 dispatcher’s worst nightmare, the heartbreaking call that changed her life (TN)

A 911 dispatcher’s worst nightmare, the heartbreaking call that changed her life (TN)

Cover picture for the article

MEMPHIS, Tenn. — Michelle Collins knows about life and death. It’s her job. Collins is a 911 emergency response operator for the Memphis Police Department, and she handles scores of emergency calls every day.

However, there was one call last May, answered by another dispatcher on Collin’s shift, that would not only be personal, but it would turn into heartbreak.

“We have two people shot, one, we got one lying on the floor, gunshot to the back and one to the ankle, we are working her now…”, as heard over the dispatch that fateful night…

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Remembering 9/11 and how it changed public safety communications

By Harry Markley, Senior Law Enforcement Advisor, First Responder Network Authority

Many of us know exactly where we were and what we were doing when the 9/11 attacks happened. I was commander of the SWAT team for the Phoenix Police Department, and the news came early morning in our local time zone. I jumped in my vehicle and drove straight to work, not knowing when, where, or if the next attacks would happen.

Beginning that day and for many weeks that followed, my fellow officers and I worked 12-hour shifts seven days a week to stay in front of the threat. We monitored Arizona’s critical infrastructure, nuclear station, and power supply.

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Frederick County Awards EFJohnson Contract for New Public Safety Radio System (VA)

Frederick County Awards EFJohnson Contract for New Public Safety Radio System (VA)

IRVING, Texas, Sept. 7, 2021 /PRNewswire/ — EF Johnson Technologies, a leading solution provider of mission-critical communications technology for emergency responders, announced today that it has signed a $26.8 million contract with Frederick County, Virginia, to deploy the County’s next-generation radio communications network. EFJohnson will deliver a KENWOOD ATLAS® P25 Trunked Simulcast System Solution, featuring its unique and patented Latitude™ technology in a fully distributed network architecture for outstanding reliability, resiliency and scalability…

IU Health Lifeline works to improve EMS delivery advocating one dispatch center in Lawrence County (IN)

IU Health Lifeline works to improve EMS delivery advocating one dispatch center in Lawrence County (IN)

LAWRENCE CO. – IU Health Lifeline notified the Lawrence County 911 board that they will discontinue their 911 dispatch operations at their Bedford location beginning on October 1, 2021.

According to an IU Health spokesperson, “IU Health’s intent is to hold to the Friday, October 1st deadline.”

IU Health Lifeline has released a letter given to the Lawrence County 911 board which is advocating for the improvement of 911 services in keeping track of available ambulances in Lawrence County…