by AllThingsECC.com | Sep 30, 2021 | Comm Center News
NASHVILLE (WSMV) – If you call 911 in Nashville, you may get a follow-up text. It’s a way to give and get feedback to improve emergency communications.
Stephen Martini the director of Metro Nashville’s Department of Emergency Communications says the CueHit System was launched by the department just a few weeks ago.
Now, if you call 911 or the non-emergency number it will send a text asking you on a scale of one to five how your dispatcher handled the call. You can then provide comments and feedback…
by AllThingsECC.com | Sep 30, 2021 | Comm Center News
Highland leaders are facing what the mayor calls “a difficult decision” for the future of its police dispatchers. The police dispatchers say they believe the decision has already been made. In 2015, the state passed the 911 consolidation bill that required Madison County to go from 16 “public safety answering points” or PSAPs to eight. The current consolidation plan will require that Highland’s 911 calls be routed through the Collinsville Police Department…
by AllThingsECC.com | Sep 30, 2021 | Comm Center News
Personnel Division has sent 95 applicants to police since June, only 6 have been hired.
ST. LOUIS — St. Louis’ Personnel Department has sent 95 applicants to the understaffed and overworked police dispatch center since June – but only six have been hired.
What’s the hold up?
Police and city leaders say problems with those applicants, and the personnel process, are making it hard to hire people. And that is part of what’s keeping callers on hold for far longer than industry standards, according to Lt. Adam Koeln, commander of the police department’s Communications Division…
by AllThingsECC.com | Sep 30, 2021 | Comm Center News
Gov. Kathy Hochul on Wednesday announced $45 million in state grant funding has been awarded to counties statewide and the city of New York for improving the operability of emergency communications across the state. The funding “will enable local governments to expand their ability to communicate, exchange valuable data, and streamline information to enhance collaboration and assist first responders,” according to a media release.
Locally, Otsego County will receive $663,885, Delaware County will get $604,415, Chenango County will receive $511,743 and Schoharie County is due to get $458,573…
by AllThingsECC.com | Sep 30, 2021 | Comm Center News
- Whit Adamson recently retired after 33 years as president of the Tennessee Association of Broadcasters.
The Federal Emergency Management Agency (FEMA), in coordination with the Federal Communications Commission (FCC) recently conducted a nationwide test to assess the current capabilities of the national and statewide Emergency Alert System (EAS) and Wireless Emergency Alert (WEA) on Aug. 11.
You either saw or heard the video crawls and audio alerts, the test message read or said: “THIS IS A TEST of the Emergency Alert System. No action is needed.”
It was the sixth national EAS test and the second national WEA test…
