Westmoreland County has returned nearly 75% of a federal grant meant to pay for mobile backups of the county’s 911 dispatch system.
Officials said bookkeeping errors impacted the $529,000 project to purchase the mobile 911 dispatch units. Those units could be relocated if public safety services were forced to evacuate from the Hempfield operations center.
Now, the computer system that dispatchers use to answer calls and make contact with Temple Police, is getting completely replaced for the first time in more than 20 years.
“This new system will improve public safety within the Temple community,” said Police Sergeant Lauren Boone, who supervises dispatch.
Washington, DC — July 29, 2024 — The Federal Communications Commission today announced a $15 million settlement with Charter Communications to resolve an Enforcement Bureau investigation into the company’s compliance with 911 and network outage notification rules. As part of the settlement, Charter admits to violating the agency’s rules regarding notifications to public safety officials and the Commission in connection with three unplanned network outages and hundreds of planned, maintenance-related network outages that occurred last year.
After multiple attempts over the past few years to speed up 911 response times in Kansas City, Missouri, Mayor Quinton Lucas is putting forward another solution.
“I think once and for all, we need to make sure that we’ve addressed the 911 issue,” Lucas said.
The walls of Santa Fe’s new Regional Emergency Communications Center are intentionally painted a mellow blue. There’s a “quiet room” outfitted with two neck massagers, offering a place where dispatchers can decompress — away, if only for a few moments, from computer monitors and headsets filled with the unending flow of 911 calls.
