by AllThingsECC.com | Mar 10, 2025 | Comm Center News
KINGSTON, N.Y. — The Ulster County Department of Emergency Services has launched a therapy dog program to support public safety telecommunicators in the Division of Emergency Communications (911), county officials announced on Monday.
This initiative marks the first dedicated therapy dog program for a 911 call center in the state, according to a press release.
by AllThingsECC.com | Mar 10, 2025 | Comm Center News
The Department of Public Safety is looking for input on a new report that suggests major changes to how Vermont handles emergency dispatch calls.
Lawmakers created the Public Safety Communications Task Force in 2023 to take a hard look at the state’s dispatch calling system, and the group released a draft version of its findings this month.
by AllThingsECC.com | Mar 4, 2025 | Comm Center News
GREAT FALLS, Montana – The Great Falls/Cascade County Emergency Communications Center is hosting a hiring event to address a critical staffing shortage. The event, designed to fast track applicants, offers a unique opportunity for those interested in becoming 911 dispatchers.
by AllThingsECC.com | Mar 4, 2025 | Comm Center News
LACONIA, N.H. – After nearly a year of specialized training, Winni, New Hampshire 911’s first comfort dog, has officially completed her program and will now serve full-time alongside her handler, Supervisor Abigail Rider. The Division of Emergency Services and Communications (DESC) celebrated this milestone, recognizing the dedication and effort that went into preparing Winni for her role in supporting 911 personnel.
by AllThingsECC.com | Mar 4, 2025 | Comm Center News
Hours of overtime are leading to low morale among Brown County Dispatch employees.
Dispatcher Kirk Parker said fluctuating schedules are unsustainable.
“The majority to stay later in the day than originally agreed upon, affecting home life, medical appointments, court custody arrangements, after school kids sporting events, childcare,” he said during public comment.