Ulster County 911 center gets therapy dog (NY)

KINGSTON, N.Y. — The Ulster County Department of Emergency Services has launched a therapy dog program to support public safety telecommunicators in the Division of Emergency Communications (911), county officials announced on Monday.

This initiative marks the first dedicated therapy dog program for a 911 call center in the state, according to a press release.

New Hampshire 911 Comfort Dog Completes Training, Joins Team Full-Time

New Hampshire 911 Comfort Dog Completes Training, Joins Team Full-Time

LACONIA, N.H. – After nearly a year of specialized training, Winni, New Hampshire 911’s first comfort dog, has officially completed her program and will now serve full-time alongside her handler, Supervisor Abigail Rider. The Division of Emergency Services and Communications (DESC) celebrated this milestone, recognizing the dedication and effort that went into preparing Winni for her role in supporting 911 personnel.

Brown County Dispatch faces morale crisis amid staffing shortages and overtime demands (WI)

Hours of overtime are leading to low morale among Brown County Dispatch employees.

Dispatcher Kirk Parker said fluctuating schedules are unsustainable.

“The majority to stay later in the day than originally agreed upon, affecting home life, medical appointments, court custody arrangements, after school kids sporting events, childcare,” he said during public comment.