Richard Franz has been named the Deputy Director of the City of Lawton’s Emergency Communications Department.
As deputy director, Franz will be responsible for coordinating, directing, evaluating and supervising the work of the emergency communications center’s employees engaged in public safety dispatching and call-taking, according to a press release. Franz also will manage facilities, radio, computer information systems and related technologies. READ MORE
Postmedia file photoFour Perth County fire departments will be transferring their 911 dispatch services from Stratford’s fire department to the Owen Sound Emergency Communications Centre next year.
The Perth East, West Perth, North Perth and St. Marys fire departments, which, together, roughly serve most of Perth County except Stratford – recently inked a five-year-agreement with Owen Sound police for emergency dispatch services through its emergency communications centre, which currently handles 911 calls in Grey-Bruce and dispatch duties for seven police and 27 fire agencies across Bruce, Grey and Huron counties…
Detective Jimmy Martinez is one of many Tucson cops who work overtime as 911 operators. The practice helps PSCD keep up with calls and get to the most important ones as quickly as possible.
City data shows the time it took for 911 operators to answer calls in Tucson fell short of the national standard throughout most of 2021, a problem that officials said is mainly driven by understaffing and an influx of new trainees.
The Star compared Tucson’s 911 “ring times” to a standard set by the National Emergency Numbers Association, which requires 95% of 911 calls to be answered within 20 seconds of receiving a call…
WORCESTER, Mass. – Ernest Patient is a dispatch supervisor in the Worcester Emergency Communications Department. He says every 9-1-1 call a dispatcher answers is different.
What You Need To Know
Massachusetts dispatchers are considered clerical workers
State lawmakers are discussing a bill give dispatchers the same internal benefits as first responders
The Massachusetts Communications Supervisors Association is in support of the bill
The Association says the change would help dispatchers get better access to mental health services…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.