Allegan 911 dispatcher meets baby she helped deliver (MI)
Unlike firefighters, police officers and paramedics, 911 dispatchers don’t always get a chance to see the good that comes out of their work. [VIDEO]
Monahans Police Department dispatcher Amy Baiza remembered (TX)
MONAHANS, Texas (Nexstar) – Emergency dispatcher Amy Baiza died on Tuesday. She was just 28 years old.
“She always had a kind smile and a kind word to give…”
Monahans Police Captain Kristofer Quintana is reading messages shared by Baiza’s colleagues.
“Amy had one of the biggest hearts. She was always putting others before herself.”
On Quintana’s desk, these small letters of gratitude paint a vibrant picture.
“Officer-safety was her number one priority. And she excelled at it.” …
Yakima County’s outdated police radio system could be a public safety risk, sheriff says (WA)
YAKIMA COUNTY, Wash. — Yakima County Sheriff Bob Udell is working to replace an outdated radio communication system that doesn’t allow emergency responders to talk easily between different agencies.
Udell said those communication issues aren’t just inconvenient, but could cause safety issues for deputies, police officers, firefighters, medical personnel and the people they are trying to help.
“If it’s hard to communicate, that means our response times, the way we act, becomes delayed — and that’s not good for the citizens of Yakima County,” Udell said…
North Wales Police to Deploy Hexagon’s Cloud-Based, Next-Gen Dispatch System (UK)
Advanced capabilities will expand communication channels, improve response and optimize resources
Hexagon’s Safety, Infrastructure & Geospatial division announced today North Wales Police will deploy Hexagon’s next-generation public safety solutions in the cloud. Hosted in Microsoft Azure, HxGN OnCall Dispatch and field mobility solutions will provide advanced call-taking and dispatch capabilities to link callers, dispatchers, managers and field officers for faster, more effective response. HxGN OnCall Analytics will enable data-driven policing by harnessing real-time and historical data for resource optimization and informed decision-making…
What responders really think about communications tech
Thanks to the National Institute of Standards and Technology’s Public Safety Communications Research program, responder organizations and device developers can now see how users really feel about communications technology.
With PSCR’s Survey Results and Survey Analyzer tools, public safety officials can sift through the results of a large-scale survey of 7,000 first responders who shared their views on existing and emerging public safety communications technology – from radios and smartphones to bodycams, virtual reality and fingerprint scanners…
