First look at East Lyme public safety building (CT)

First look at East Lyme public safety building (CT)

by | Jan 13, 2022 | Comm Center News

East Lyme — From a public entrance with its window into a state-of-the-art dispatch center to a secure area for prisoners and evidence, the public safety building is ready to deliver new levels of efficiency and professionalism to some of the town’s emergency services.

The $7.4 million hub for police, dispatch, emergency operations and the fire marshal’s office was first approved in early 2019, when then-First Selectman Mark Nickerson described the new independent police force’s working conditions as “deplorable”…

Royalston: Town may not need to take ownership of communication tower (MA)

by | Jan 13, 2022 | Comm Center News

ROYALSTON — Royalston’s Selectboard met with representatives of Industrial Communications at its meeting on Tuesday, Jan. 4, to discuss ownership of a communication tower on Warwick Road that currently holds the communications equipment for the town’s police, fire and public works departments. The tower is owned by the Franklin Regional Council of Governments (FRCOG) and sits on land owned by Elwood Taylor.

“FRCOG,” board Chair Deb D’Amico began, “has approached the town of Royalston with the offer to transfer ownership of that tower to the town, which is something we have been asking about for many years…

First responders overwhelmed by Omicron surge (LA)

by | Jan 13, 2022 | Comm Center News

Omicron is continuing to fuel the current surge leaving first responders wondering if the pandemic will ever let up.

Jimmy Dupui II, Operations Supervisor of Acadian ambulance, says while COVID-19 cases are rising the number of dispatch calls are also on the rise.

He says as of the first eight days this year the company has seen nearly 1,900 covid related calls across louisiana, mississippi, and texas.

Louisiana alone has almost 1,200…

County 911 CAD System Progressing (TN)

County 911 CAD System Progressing (TN)

by | Jan 13, 2022 | Comm Center News

The Greene County 911 computer-aided dispatch system should be fully implemented by early March, county 911 Director Jerry Bird said Tuesday.

Certification for communications will be obtained and some technical issues relating to the CAD system conversion are being resolved by the software provider, Bird told the 911 board of directors.

“Everything is going good,” Bird said. “February is what they are shooting for.”

Vendor ID Networks, Inc., is in the process of transferring data such as call records stored in the current system to the new server…

Dispatchers lend hand in St. Thomas, St. Croix (OH)

by | Jan 13, 2022 | Comm Center News

Regionalism has reached new heights for employees of Chagrin Valley Dispatch.

Last week, a group of seven dispatchers departed for the islands of St. Thomas and St. Croix, both of which have been ravaged by the pandemic and have effectively lost their ability to dispatch their emergency services.

“They are in a state of emergency,” CVD Director and Founder Nick DiCicco, a resident of Solon, explained.

As a result, the state of Ohio reached out to the Association of Public-Safety Communications Officials, or APCO, describing the need for assistance, “and we answered the call,” Mr. DiCicco said…