The Flagler County Sheriff’s Office (FCSO) added a new technology platform to its arsenal of technology being used in the Sheriff’s 9-1-1 Dispatch Center called RapidSOS. This technology better enables dispatchers obtain caller locations and other data quicker.
RapidSOS is an emergency response database. One of the many features is the Emergency Health Profile, which is a free service allowing users to create an Emergency Health Profile that can be accessed in a medical emergency. RapidSOS partnered with the American Heart Association, American Red Cross, and Direct Relief to provide responders vital information during emergency situations…
In its first year of operation, the four-town emergency communications center located on High Rock Road in the F. Gilbert Hills State Forest has embraced a range of technological features that help first responders serve area residents on a daily basis.
According to Robert Verdone, executive director of the Southeastern Mass. Regional Emergency Communications Center (SEMRECC), these sophisticated software applications swiftly analyze data collected from prior incidents to improve operational readiness and rapid response…
Mark Huckleberry made an impassioned plea for his 911 dispatchers at Tuesday’s Mansfield City Council meeting.
During the employee relations meeting, when council was considering increasing pay ranges for some city employees, Huckleberry told members about the dire situation in the 911 office. He is the operations supervisor.
Huckleberry asked council to increase the number of dispatchers to 21. There currently are 11. He also asked members to increase the pay grade from 14 to 16…
The Lyon County Emergency Communications Center will become the first 911 center in the state to utilize a text message-based instruction and quality assurance service.
The Lyon County Commission approved the purchase of a year’s subscription to CueHit, a program offered by PowerDMS. LCECC director Roxanne Van Gundy said the service provides several benefits, such as passing along follow-up information to callers after they have hung up with 911…
Last week I wrote about two FirstNet anniversaries that are coming soon. The first is the tenth anniversary of the FirstNet Authority and the FirstNet (Built with AT&T) anniversary is in March. Both are milestones and right after I hit the send button on last week’s Advocate, I saw a milestone release for new user and agency figures for FirstNet. In every update, new numbers continue to climb. The latest results are as follows…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
