Three members of the Emergency Communications Team were nominated for a Teamwork award with the Association of Public-Safety Communication Officials (APCO) Canada for an event that occurred in 2019. Due to COVID-19, the 2020 awards were delayed until the Fall of 2021.
On May 29, 2019 at 2242hrs, aka 10:42 p.m., a “run of the mill” phone call came into the Emergency Communications Centre, but quickly turned into a major emergent situation with a rural police officer having been stabbed multiple times…
The Riverhead Volunteer Ambulance Corps is looking to switch its emergency dispatch provider from the Riverhead Police Department to Suffolk County Fire Rescue and Emergency Services.
The town police department is understaffed and cannot provide the level of service Suffolk County FRES can provide, ambulance corps officials said.
“Ultimately it’s not allowing us to provide best service we can provide to residents,” RVAC Chief Mike Caron said in an interview today…
FLINT TWP, Mich. (WJRT) – Officers and 911 dispatchers have been having a busy snow day with non stop calls coming in after receiving hundreds of reports of crashes across the county.
The Genesee County 911 dispatch center says many of the accidents come from slick road conditions.
Dispatcher Jessica Young says she’s been taking calls since 7 a.m. Each call she receives is a different type of accident based on the area that plows have been able to get it.
“Probably within an hour upwards of 100 calls, but it’s just the difference of types of calls,” Young said. “Obviously it’s more crashes when we get a storm like this but we get crashes when there’s only an inch of snow too. It just depends on how seriously everyone takes it…
A western Michigan couple was startled to hear their 3-year-old son speaking with a 911 dispatcher from his bedroom on an old Apple watch they believed was deactivated, WOOD-TV reported.
Leon Hendrix, a former reporter for the television station, was one of the stunned parents. He was chatting with his sister on his phone and his two boys were tucked into bed and asleep — or so he thought…
CUYAHOGA COUNTY, Ohio (WJW) – The FOX 8 I-Team found 911 lines tied up in snowstorms with people asking for a tow truck or “Where are the plows?”
We listened to recordings of 911 calls from the last big snowstorm. The calls came in to the Cuyahoga County dispatch center. They were transferred to police departments throughout the county.
Heavy snow brings an avalanche of calls into 911, but not all for emergencies…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.