Summit County considers AI for non-emergency calls (OH)

DOWNTOWN AKRON — Summit County Council April 7 discussed using artificial intelligence (AI) to process non-emergency calls for various county public safety answering points (PSAP).
Public Safety Director Lori Pesci said the AI-generated call answering system will be used at the Summit Emergency Communications Center, as well as in Akron, Bath, Hudson and at the South Summit Dispatch Center.

Report suggests merging first response call centers (VT)

 

A new draft report from the Department of Public Safety suggests Vermont needs a massive overhaul in the way it handles emergency dispatch services, but the road to get there could be long and winding.

The report, released last month, was the work of the Public Safety Communications Task Force, established by lawmakers in June 2023 to oversee and establish a reliable, secure and interoperable statewide public safety communications system.