City council approves agreement to share costs for new regional 911 network (NE)

City council approves agreement to share costs for new regional 911 network (NE)

by | Feb 28, 2022 | Comm Center News

Coming on the heels of Madison County’s dispatching merger with Norfolk, a new regional approach to dispatching is taking place across the Northeast Nebraska region.

Norfolk Police Chief Don Miller explained the new approach Tuesday evening to the Norfolk City Council. Nebraska is transitioning to Next Generation 911, an initiative aimed at improving public emergency communications services in a growing wireless mobile society…

Westfield Fire using new app to save time during emergencies (IN)

by | Feb 28, 2022 | Comm Center News

The Westfield Fire Department launched a free app this week to allow residents to share information about their household to help fire personnel respond better in the event of an emergency.

Westfield Fire has been working with technology partner First Due to release Community Connect, an application focused on protecting residents and their property in the most effective way possible during an incident or major disaster. Users create a profile and enter property and occupant information, which is then made available to the department at the time of dispatch…

Changes to Lebanon emergency dispatch system could increase response times (TN)

by | Feb 28, 2022 | Comm Center News

LEBANON, Tenn. (WKRN) — The mayor of Lebanon is making changes to the city’s emergency dispatch system, but not all public safety leaders are on board.

Right now, Wilson County 911 dispatchers make calls directly to the Lebanon Fire Department, but Mayor Rick Bell’s plan will add a step to the process.

Starting Monday, Lebanon Fire Department calls will start at Wilson 911 and be transferred to the Communications Center at the Lebanon Police Department. Those operators will then dispatch firefighters to emergencies…

Former 911 call center head who resigned amid scrutiny to be reappointed (DC)

by | Feb 25, 2022 | Comm Center News

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The former head of an emergency call center in Washington, D.C., will return to her top position just over a year after she resigned amid scrutiny of ineffective handling of 911 calls.

Mayor Muriel Bowser announced Thursday that she would reappoint Karima Holmes as director of the Office of Unified Communications, which fields all 911- and 311-related calls, despite her stepping down in 2021 following accusations that she bungled emergency situations, wasting valuable seconds due to struggles to locate callers…

County Committee Advances Recommendation For New Dispatch Director (MI)

County Committee Advances Recommendation For New Dispatch Director (MI)

by | Feb 25, 2022 | Comm Center News

 


County Committee Advances Recommendation For New Dispatch Director

A committee of County Commissioners has issued their recommendation for the new director at 911 Central Dispatch.

Livingston County Administrator Nathan Burd was before the Courts, Public Safety, and Infrastructure and Development Committee on Tuesday with the lead candidate for Dispatch Director. That candidate is Kecia Williams.

Burd said Williams has 3 decades of experience in dispatch and has held leadership positions in centers that are both larger and smaller than Livingston County’s. She is currently the Dispatch Manager for the West Bloomfield Township Police Department…