by AllThingsECC.com | Apr 13, 2022 | Comm Center News
The Palouse’s regional emergency dispatch center is celebrating National Telecommunicator Week this week.
Whitcom reports that their dispatchers answered nearly 91,000 phone calls last year and entered nearly 65,000 calls for service and completed nearly 1,500 hundred hours of training. In recent weeks dispatchers Carly Collings and Ashleigh Witt received a commendation from Pullman Police Chief Gary Jenkins for an April 5th call. Chief Jenkins honored the dispatchers for providing an excellent flow of information during the incident. 17-year Whitcom dispatcher Jamie Keller received the first ever dispatcher of the year award from the American Legion…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
SANTA CRUZ, CA — The California Highway Patrol’s (CHP) public safety dispatchers are the unseen first responder professionals serving as the essential link between the public and emergency personnel in times of crisis. To highlight their indispensable service, the CHP joins public safety agencies throughout the country in recognizing April 10-16, 2022, as National Public Safety Telecommunicators’ Week.
“I want to formally thank the hundreds of women and men serving as public safety operators and dispatchers,” said CHP Commissioner Amanda Ray…
by AllThingsECC.com | Apr 13, 2022 | Comm Center News
The towns of Fairfield and Westport have combined their 911 call centers at a new emergency dispatch center at Sacred Heart University.
The two towns started talking about combining their 911 call centers five years ago in order to reduce duplication of resources and increase response time, and opened the dispatch center in March.
Gary MacNamara, Sacred Heart’s executive director of public safety and government affairs, said that the center has many benefits…
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by AllThingsECC.com | Apr 12, 2022 | Comm Center News
Those working behind the scenes in the public safety community are being recognized this week.
National Public Safety Telecommunicators Week takes place across Canada from April 10 to 16.
Telecommunicators are known by some as the first “first responders,” and “heroes behind the headset.”
They answer emergency calls, dispatch first responders and equipment, and render life-saving assistance, among other duties…
by AllThingsECC.com | Apr 12, 2022 | Comm Center News
The Alberta RCMP would like recognize the hard work of its Operational Communications Centres (OCC) and their operators during National Public Safety Telecommunicators Week from April 11-17. Our OCC teams work hard behind the scenes 24 hours, 7 days a week, 365 days a year to manage incoming calls for service to keep our citizens and communities safe throughout Alberta.
With more than 796,000 calls for service recorded in the past year, we remind citizens to be mindful that emergency communications centres are busy at all hours with incoming calls about public safety. 9-1-1 should only be dialed in true emergency situations – when public or personal safety is at risk or a crime is in progress…
