by AllThingsECC.com | Apr 9, 2022 | Comm Center News
Through the program people will get an hour-long, personal session with a dispatcher to ask questions, meet the dispatch staff on duty, and see what they do.
MONROE COUNTY, Pa. — The Monroe County Control Center in Hamilton Township, near Stroudsburg, answers hundreds of calls a day. Kristi Apgar is one of the voices on the other end of the line. She’s been a dispatcher with the county since 2017.
“My husband was actually a police officer as well, and I actually heard the voice on his radio, and I remember saying to him one day, ‘How do you become the voice behind that radio?’ And he said, ‘You have to go to the control center.’ And that’s actually how I ended up applying,” said Apgar, now a Monroe County dispatcher…
by AllThingsECC.com | Apr 9, 2022 | Comm Center News
The Suffolk Police Department honored its own Tuesday during its annual awards ceremony held at City Hall.
The event is held to honor and recognize sworn and non-sworn members of the department, along with residents who have contributed to the success of the department and the service provided to the Suffolk community.
Special recognitions were presented for the dispatcher of the year, supervisor of the year, police officer of the year, field training officer of the year, and civilian employee of the year…
by AllThingsECC.com | Apr 9, 2022 | Comm Center News
Whether winter or spring, day or night, Richland County 9-1-1 remains the first line of communications in an emergency response situation.
Jill Breuer, 9-1-1 and communications manager, reminds the public that her currently nine-member department is “here to help.” Local emergency communications is headquartered in the Richland County Law Enforcement Center, Wahpeton.
“I’d like to personally thank my staff for all they do for the responders, the community and myself,” Breuer said…
by AllThingsECC.com | Apr 9, 2022 | Comm Center News
EL CENTRO — The City of El Centro presented plaques of recognition to a non-profit community organization, city departments, and introduced new hires during the city’s regular council meeting April 5 at the city hall.
These recognitions that comprised Agenda Items 1-4 were presented at the onset of the council meeting. Supporters and advocates filled the seats close to capacity and some individuals stood along the chamber walls.
Mayor Tomàs Oliva proclaimed April as “Autism Awareness Month” and April 2 as “World Autism Awareness Day” in the City of Centro; “National Public Safety Telecommunicators Week — April 10-16, 2022”; “National Library Week— April 3-9, 2022”. He also introduced two newly recruited firefighters of the El Centro Fire Department…
by AllThingsECC.com | Apr 8, 2022 | Comm Center News
The Integrated Justice Information Systems (IJIS) Institute selected Mission Critical Partners (MCP) to test computer-aided dispatch system to computer-aided dispatch system interoperability, also known as CAD-to-CAD interoperability, in a lab environment and at two pilot sites.
CAD-to-CAD interoperability is not a new concept — nearly every emergency communications center (ECC) in the U.S. uses a CAD system. However, while CAD-to-CAD information exchanges have been implemented in several regions across the country, a prevalent technology has yet to emerge. One reason for this is that very few CAD system components are uniform across vendors because of a lack of standards. As a result, situational awareness suffers, and operational inefficiencies potentially are introduced that can negatively impact the optimal response to an emergency incident…
