Trussville City Council creates Veterans Committee, recognizes public safety dispatchers (AL)

Trussville City Council creates Veterans Committee, recognizes public safety dispatchers (AL)

TRUSSVILLE —Trussville Council and public safety dispatchers. (Photo by Hannah Curran)

Trussville declared the week of April 10-16, 2022, and every 2nd full week in April as National Public Safety Telecommunicators Week. In 1994 President Bill Clinton signed Presidential Proclamation 6667, declaring the second week of April as National Public Safety Telecommunicators Week.

The City of Trussville employs full-time public safety dispatchers, and its dispatchers serve 24 hours a day, seven days a week, just the same as firefighters, law enforcement officers, and emergency medical services workers…

Marathon County Names Public Safety Telecommunicator of the Year(WI)

Marathon County Names Public Safety Telecommunicator of the Year(WI)

Julie Hillman

MARATHON COUNTY, WI (OnFocus) – National Public Safety Telecommunications Week is held this year from April 10 to 16. This week is dedicated to those persons who are working in our Public Safety Answering Points (PSAP) receiving 911 Emergency and the other non-emergency calls for services related to EMS, Fire and Law Enforcement.

From Marathon County Sheriff Scott Parks: They are the persons who diligently work causing the resources needed to respond as required to the scenes. It can be quite stressful on occasion in our PSAPs, while at the same time, extremely rewarding when the resulting efforts are a life saved or another victim protected…

New York dumps $62 million into emergency wireless tech for counties

New York dumps $62 million into emergency wireless tech for counties

New York Gov. Kathy Hochul this week announced the state is releasing $62.5 million to help counties upgrade the wireless technology that first responders and public safety officials use to communicate.

The funding, which is to be awarded through a state grant program, accelerates upgrades of outdated technology that’s funded by surcharges tacked onto the bills of phone customers. But as is the case in many states, those 911 fees are dumped into New York’s general coffers and don’t immediately or entirely wind up funding emergency systems, a spokesperson from the New York State Association of Counties told StateScoop…

Murfreesboro 911 center implements new technology to improve response (TN)

Murfreesboro 911 center implements new technology to improve response (TN)

MURFREESBORO, Tenn. (WTVF) — The Murfreesboro Emergency Communications Center is one of the first 911 Centers in Tennessee to implement an innovative new technology called CueHit PowerEngage.

It will track citizen satisfaction and solicit feedback after a call is made to the ECC.

The new technology uses text messaging to contact some 911 and non-emergency callers who have recently reported or been involved in certain types of incidents…

Letter: A big thanks to 911 dispatchers (MA)

To the editor: Each year, the second week in April is designated as National Public Safety Telecommunicators Week.

It is a time to acknowledge and thank all of the people that work in this profession as public safety dispatchers. We have six public safety answering points in Berkshire County in North Adams, Williamstown, Great Barrington, Dalton, Pittsfield and at the Berkshire County Sheriff’s Office. Public safety dispatchers have unique training and talents that allow them to be exactly who you need when you call 911. Maybe a loved one is experiencing a medical emergency and the dispatcher is able to use their emergency medical dispatch training to talk you through providing help until they can get police, fire or EMS response. Maybe you are contemplating ending your life and the dispatcher, through their words and tone, gives you a reason to seek help instead. Maybe you are a police officer, EMT or firefighter whose safety depends upon the critical information gathered by the dispatcher to get you safely to the location of your call…