New York Gov. Kathy Hochul this week announced the state is releasing $62.5 million to help counties upgrade the wireless technology that first responders and public safety officials use to communicate.
The funding, which is to be awarded through a state grant program, accelerates upgrades of outdated technology that’s funded by surcharges tacked onto the bills of phone customers. But as is the case in many states, those 911 fees are dumped into New York’s general coffers and don’t immediately or entirely wind up funding emergency systems, a spokesperson from the New York State Association of Counties told StateScoop…
MURFREESBORO, Tenn. (WTVF) — The Murfreesboro Emergency Communications Center is one of the first 911 Centers in Tennessee to implement an innovative new technology called CueHit PowerEngage.
It will track citizen satisfaction and solicit feedback after a call is made to the ECC.
The new technology uses text messaging to contact some 911 and non-emergency callers who have recently reported or been involved in certain types of incidents…
To the editor: Each year, the second week in April is designated as National Public Safety Telecommunicators Week.
It is a time to acknowledge and thank all of the people that work in this profession as public safety dispatchers. We have six public safety answering points in Berkshire County in North Adams, Williamstown, Great Barrington, Dalton, Pittsfield and at the Berkshire County Sheriff’s Office. Public safety dispatchers have unique training and talents that allow them to be exactly who you need when you call 911. Maybe a loved one is experiencing a medical emergency and the dispatcher is able to use their emergency medical dispatch training to talk you through providing help until they can get police, fire or EMS response. Maybe you are contemplating ending your life and the dispatcher, through their words and tone, gives you a reason to seek help instead. Maybe you are a police officer, EMT or firefighter whose safety depends upon the critical information gathered by the dispatcher to get you safely to the location of your call…
SHOW LOW — Show Low City Council paid tribute to Show Low dispatchers at Tuesday’s meeting.
The proclamation declared April 10-17 Public Safety Telecommunicators Week.
In attendance to receive the honor were Show Low police Cmdr. Greg Westover, Show Low Communications Center Manager Catherine Salazar and the majority of the 911 staff.
Dispatchers are frontline public safety workers who answer emergency calls for police, fire and emergency medical services, assuring the appropriate assistance is quickly reached…
PULLMAN – Across the nation, 9-1-1 operators play a critical role in coordinating first response and lifesaving efforts within their communities. These unseen heroes are the first to provide crucial assistance to people in need, reassuring and supporting them while law enforcement, fire personnel, or emergency medical teams are en route.
National Public Safety Telecommunicators Week, April 10-16, 2022, recognizes the invaluable contributions of emergency dispatchers to public safety and emergency response…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
