Quicker response times with new 9-1-1 system in Adams County, Thornton (CO)

DENVER (KDVR) — On Tuesday, several agencies launched Colorado’s first regional 911 dispatching hub, integrating the computer-aided dispatch systems of Thornton Emergency Communication Center and Adams County Communications Center. 

“In the past, what would have happened is the dispatch center would have to contact the other agency, whether by phone or over the radio and say, ‘Hey, is this unit available? Can they respond?’ Then they’ll check, and if they’re available then they’ll dispatch them,” said Rob Morris, battalion chief with North Metro Fire… READ MORE

Countywide emergency system approved by Supervisors (AZ)

BISBEE — When an emergency call comes into dispatch office, time can be of the essence particularly with fire and medical calls.

Shaving seconds off the time it takes an emergency dispatch service to transfer calls to another dispatcher to notify the appropriate emergency services will be a help in getting personnel out to the address faster throughout the county.

During Tuesday’s Board of Supervisors meeting, Ann English, Peggy Judd and Tom Crosby approved spending $2.240 million to upgrade 911 systems so emergency personnel can shave off 30 to 90 seconds off of response times through the use of dispatch technology improvements…

Lowndes County 911 celebrates National Public Safety Telecommunicators Week (GA)

Lowndes County, Georgia– Lowndes County 911 is celebrating the second full week of April (April 10-16) as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens…

Summit County starting $75 million fiber internet project (OH)

Summit County starting $75 million fiber internet project (OH)

Summit County seal

Summit County is planning to spend $75 million on a fiber internet project that will include building a 125-mile fiber optic ring to connect public safety entities in all 31 county communities and help expand internet access for residents and businesses.

There are also plans in the works to work with private internet service providers, who could spend up to $300 million on the project, making the total figure for a potential public-private project nearly $400 million…

National Public Safety Telecommunicator Week [VIDEO] (Canada)

April 10th marks the start of National Public Safety Telecommunicators Week. It’s a time to appreciate the operators who answer 911 calls. Manesa Dhanabalan spent the day with Halton Police Communicators who provided a glimpse into what it’s like answering the calls of people who are in desperate need of help. The operators work 12-hour shifts and typically take about 600-650 calls per day. They sound calm on the phone but many don’t realize it’s a stressful job. Even with challenges, many of them say their drive is to help people in the community…