‘The voice of calm in the storm’: What it takes to answer Tampa’s more than one million 911 calls each year (FL)

What it takes to answer Tampa’s more than one million 911 calls each year

This week is National Public Safety Telecommunicators Week. We got the opportunity to see where Tampa’s 911 calls are answered and what it truly takes to wear the headset…

El Cajon will try sending some 911 calls to nurses, not hospitals. Here’s how it’s gone elsewhere (CA)

El Cajon will try sending some 911 calls to nurses, not hospitals. Here’s how it’s gone elsewhere (CA)

Several years ago in the nation’s capital, a few hundred people who dialed 911 were not taken to a hospital.The next year, nearly 2,900 calls didn’t lead to an emergency room. The year after, it was more than 7,000, according to city data.

Since 2018, more than 16,000 calls that once might have resulted in trips to the hospital were instead transferred to nurses, who could still help people find doctors or schedule rides to urgent cares…

Jasper Co. celebrates National Telecommunicators week (MO)

Jasper Co. celebrates National Telecommunicators week (MO)

JASPER COUNTY, Mo. — This week is National Public Safety Telecommunicators Week.

Already this year, Jasper County Emergency Services has an award winner. Operations Manager Brandon McClintock won “Supervisor of the Year” from the Missouri Public Safety Communication Conference.

Last year, the agency earned the “9-1-1 Telecommunicator Teammates in Action Award” from the Missouri Association of Public Safety Communications Officials. It was for its role in saving Deputy Chris Corbett’s life during a medical emergency…

East Hartford Police Department is home to the Dispatcher of the Year (CT)

East Hartford Police Department is home to the Dispatcher of the Year (CT)

EAST HARTFORD, CT (WFSB) – National Public Safety Telecommunications Week, more commonly known as “Dispatchers Week,” kicked off on Sunday.

To celebrate the men and women behind one of our most critical emergency services, Channel 3 sought to highlight the work they do every single day.

Eyewitness News traveled to East Hartford on Monday, where the police department is home to a “Dispatcher of the Year” award recipient…

Thank a dispatcher (MI)

It’s National Public Safety Telecommunicators Week, and it’s as good a time as any — and any time is a good time — to thank a 911 dispatcher.

According to a story in today’s edition of The News, Alpena County dispatchers last year handled nearly 20,000 calls for service, counting only calls resulting in a dispatcher sending responders. The actual number of phone calls could be two or even three times that many.

Among the calls…