Public safety agencies honoring dispatchers, while also looking to fill staffing shortages (CA)

Public safety agencies honoring dispatchers, while also looking to fill staffing shortages (CA)

SANTA MARA, Calif. — Public safety agencies across the country are taking time this week to honor dispatcher workers during National Public Safety Communications Week, which runs from April 10-16.

“Our public safety dispatchers and call takers are an extraordinary group of women and men who answer calls for help 24 hours a day, 365 days a year,” Santa Barbara County Sheriff Bill Brown said in a statement. “Answering calls for help from members of the public and dispatching cops, paramedics and firefighters to law enforcement, medical and fire emergencies, many of which are interconnected, requires great levels of dedication to duty, coolness under extreme conditions, technical skills, an outstanding ability to communicate, and large doses of tact, patience, common sense and empathy for the plight of others…

FirstNet supports eMBMS one-to-many capability, set for FirstNet PTT on iOS devices this month

FirstNet supports eMBMS one-to-many capability, set for FirstNet PTT on iOS devices this month

FirstNet soon will offer 3GPP-standard mission-critical-push-to-talk (MCPTT) service on Apple iOS devices, and the public-safety LTE network can deliver efficient one-to-many broadcast communications via evolved multimedia broadcast and multicast services (eMBMS) LTE technology, according to an AT&T official.

Scott Agnew, assistant vice president of FirstNet solutions for AT&T—the nationwide contractor building the nationwide public-safety broadband network (NPSBN)—said these capabilities are part of a series of enhancements to the FirstNet MCX portfolio being announced last month and this month.

Given the popularity of Apple devices in the public-safety sector, having an iOS-capable version of FirstNet PTT—the Samsung-powered MCPTT offering—available is important, Agnew said…

Fort Worth celebrates National Public Safety Telecommunicators Week (TX)

The City of Fort Worth is celebrating April 10-16 as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment and render life-saving assistance.

Fort Worth’s 911 telecommunicators processed 1.4 million calls last year — 790,000 of those were emergency calls…

Carbondale police honor dispatchers during Telecommunicators Week (IL)

Carbondale police honor dispatchers during Telecommunicators Week (IL)

CARBONDALE (WSIL)—Before first responders can respond to a crisis, it has to go through a telecommunicator.

“Telecommunicators are the first people that people speak to when they call for any type of assistance they may need. They are the calm voice on the other end of the telephone,” said Carbondale Police Chief, Stan Reno.

During National Telecommunicators Week, departments across the country recognize the work put in by the voice behind the calls…

National Public Safety Telecommunicators Week honors 911 dispatchers (MS)

National Public Safety Telecommunicators Week honors 911 dispatchers (MS)

JONES COUNTY, Miss. (WDAM) – It’s National Public Safety Telecommunicators Week!

April 10-16, 2022, is a time dedicated to celebrating and honoring the people helping others during some of the worst moments of their lives.

“They don’t get much praise for it,” said Ramona Dungan, 911 communications manager at the Jones Co. Emergency Operations Center. “A lot of them don’t do it for that… they do it just to be able to know they helped someone in a time of need…