A look at the special telecommunicators who pick up when you dial 911
GILLETTE, Wyo.— Many things have changed since Campbell County Sheriff’s Office dispatchers April Hunt and Dottie White-Marcus’ first day on the job.
Technology plays a larger role in their jobs than it once did; radios are now digital and their eyes stare into six computer screens across multiple windows as they talk into headsets to emergency personnel or members of the public.
They sit in a newer portion of the CCSO, remodeled several years ago to become the new dispatch center while the old was changed into a small conference room…
In a time when the New Orleans Police Department is grossly understaffed and overtaxed, a new study has found that the majority of 911 calls received in the city are for non-criminal situations that don’t require a police presence at all.
In an analysis of publicly available 911 data, the Vera Institute of Justice – a nonpartisan group comprised of hundreds of researchers and advocates – found that over 61 percent of 911 calls in New Orleans are for non-criminal situations. This indicates that city residents are relying on police response to situations that present no imminent public safety risk, and have little to do with crime…
In recent years, much has been made of the incredibly important role first responders play in keeping our communities safe, and rightfully so.
Of course people have always known this but may have taken it for granted. But ever since the terrorist attacks of Sept. 11, 2001, put their heroism on display, public appreciation for them has grown. The same was true during the COVID-19 pandemic, when police, fire and emergency medical personnel kept coming to work, putting their health at risk while so many of the rest of us stayed home…
Nid, Okla. , Law enforcement agencies in Garfield County recognized local 911 dispatchers during National Public Safety Telecommunications Week.
Every year, during the second week of April, telecommunications personnel are honored for their service in the public safety community across the United States.
Jess Harlow, a 911 supervisor for the Enid Police Department’s Dispatch Center, said 911 dispatchers deserve recognition for their work because they get the information they need, stay calm, calm others and send the appropriate responders to the right location…
NASHVILLE, Tenn. (WSMV) – Dispatch centers across Tennessee celebrated National Public Safety Telecommunicators Week throughout the week.
The week, sponsored by the Association of Public Safety Communications Officials International, honored the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to citizens.
The Rutherford County Sheriff’s office recognized one of their telecommunicators, Christina Lee. She remained calm as she radioed the information to deputies responding to a plane crash that killed seven church members onboard May 29, 2021, at Percy Priest Lake…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
