Jefferson County, others honor telecommunicators (WI)

JEFFERSON — This week is National Public Safety Telecommunicators Week and the Jefferson County Sheriff’s Department is honoring its emergency telecommunicators and dispatchers, as are law enforcement agencies across the nation.

“I can’t thank these dedicated men and women enough for all they do,” said Jefferson County Sheriff Paul Milbrath. “Not one ambulance, fire truck or police cruiser respond to your incident without going through dispatch.”

Milbrath called the telecommunicators the “silent heroes” in emergency response…

South Walton 911 tech enables texts, better location tracking (FL)

SANTA ROSA BEACH — New technology is helping South Walton emergency dispatchers more precisely pinpoint locations and communicate with people who can’t safely speak over the phone.

The South Walton Fire District Emergency Communications Center in Santa Rosa Beach announced the advancements and other renovations as a part of National Public Safety Telecommunicators Week.

The facility was completely remodeled in March for the first time since it’s construction in 2007, adding much-needed upgrades such as new computer consoles…

Upper Valley firefighters say switch to Lower Valley dispatch best for fire service (WA)

Upper Valley firefighters say switch to Lower Valley dispatch best for fire service (WA)

On April 1, there was a change in the Upper Yakima Valley fire departments.

While there was no outward difference — crews still responded from their stations to calls in their respective communities wearing the same uniforms as before — it was one change that someone with a well-tuned ear and a scanner could catch.

The dispatchers were different, using the “Valley Fire” call sign instead of “SunComm”…

Holly Weber Recognized With The Theresa Parker Dispatcher Of The Year Award In Walker County (TN)

One of Holly Weber’s first calls on the job was truly heartbreaking. The Walker County E-911 dispatcher tried to help a 36-year old man, who ultimately succumbed to a heart attack.  Over the past three years, Ms. Weber has been on the receiving end of many other memorable calls, always keeping calm and professional during times of emergency.

As part of National Public Safety Telecommunicators Week, Walker County recognized Weber with the Theresa Parker Dispatcher of the Year award…

Miami Fire Rescue 911 Dispatchers Celebrated During Public Safety Telecommunicator’s Week (FL)

The city of Miami Fire Rescue team of 911 dispatchers is being celebrated this week for their contributions to the community as part of National Public Safety Telecommunicator’s Week.

Although people might not see them, their job is crucial to getting people the help they need when they’re in an emergency.

“There’s a strong dedicated group of people behind the scenes that provide that information to first responders,” Emergency Dispatch Supervisor Jacqueline Samuel said…