Holbrook Regional Emergency Communications Center expanding to Sherborn (MA)

The Holbrook Regional Emergency Communications Center will handle all 911 calls to Sherborn’s police and fire departments starting in July.

The center currently serves as the dispatch center for the Abington, Holbrook, and Rockland police and fire departments, as well as the Canton, Sharon, and Whitman fire departments.

The regional facility opened in January 2021 in a new $8 million, 6,000-square-foot building behind the Holbrook public safety complex. Officials estimate that the center, which was funded with state money, will handle about 50,000 emergency calls a year…

Riley County Communications Center begins accreditation (KS)

Riley County Communications Center begins accreditation (KS)

MANHATTAN, Kan. (KSNT) – The Riley County Communications Center has officially begun the process for the Public Safety Communications Accreditation Program.

Captain Josh Kyle with the Riley County Police Department stopped by 27 News Tuesday morning to give us the details. The Communications Center will undergo a five-phase process to earn its accreditation. Staff will collect and analyze data with overall goals of ensuring staff accountability, making sound operational and administrative decisions, and promoting leadership…

Guadalupe County applauds the daily heroic efforts of 9-1-1 dispatchers (TX)

Guadalupe County applauds the daily heroic efforts of 9-1-1 dispatchers (TX)

(Seguin) — Guadalupe County is applauding the efforts of a group of heroes that often times goes unnoticed but is the first group of people you think of when there is an emergency.

The Guadalupe County Commissioners Court recently recognized its 9-1-1 dispatchers as part of National Telecommunicators Week.

Showing his appreciation for these men and women before the court was Guadalupe County Sheriff Arnold Zwicke. Zwicke says his dispatch center is the heartbeat of any agency and is what initiates those life-saving measures during a medical or public emergency…

Public service organizations thank 911 dispatchers (PA)

Public service organizations thank 911 dispatchers (PA)

‘The Vital Link’

There’s one phone number everyone has memorized: 911.

Chris Beck, who’s been a Butler County 911 dispatcher for five years, remarked that the number is the first step to people in crisis receiving help, and he’s received many interesting calls in his time on the job.

He described an instance where a woman called in who was stranded after an ice jam flooded a creek around her and her dogs. While she and her pets got to higher ground, Beck pinpointed her location using Rapid SOS technology and updated those responding…

Carrollton recognized for high-performing emergency services (TX)

Carrollton recognized for high-performing emergency services (TX)

Carrollton Fire Rescue (CFR), as a member of the Texas-based BEST EMS emergency medical control and continuing education organization, has been recognized as a Lighthouse Community by the Resuscitation Academy (RA), a global leader in cardiac arrest care.

The Lighthouse designation is given to communities that perform as “all-stars” when it comes to resuscitation from a cardiac arrest, according to the RA, and represent the best the world of resuscitation has to offer by serving as beacons to light the way for other communities

“During a cardiac event, every second is critical,” Rex Redden, Carrollton Executive Director of Public Safety, said. “Carrollton Fire Rescue partners with BEST EMS, the North Texas Emergency Communications Center, and local businesses to improve the City’s commitment to protecting the lives of our citizens and continues to make Carrollton one of the safest places to live, work, and play…