FirstNet Authority Board member champions diversity

By First Responder Network Authority

Warren Mickens joined the FirstNet Authority Board(link is external) in October 2021, when he was appointed to a three-year term by Commerce Secretary Gina Raimondo. Mr. Mickens has had an extensive career leading technology and manufacturing companies. He retired as Vice President of CenturyLink Communications and was a former Vice President at Nokia/Alcatel-Lucent. Read his full bio to learn more about his experience.

We sat down with Mr. Mickens to get his perspectives on FirstNet and the FirstNet Authority’s mission.

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‘Rapid SOS’ Program Helps Relay Important Information To Dispatchers During Emergencies (OK)

‘Rapid SOS’ Program Helps Relay Important Information To Dispatchers During Emergencies (OK)

People who live in Tulsa County can now create a health profile to help give dispatchers important information in case of an emergency. The program is called ‘Rapid SOS.’

By creating a profile, dispatchers can receive critical information in a situation where you might not be able to communicate it.

People can create a profile for free online and enter information such as pre-existing conditions, allergies, medical notes, and emergency contacts…

Hawkins County Central Dispatch ‘crippled’ by low pay and resignations (TN)

Hawkins County Central Dispatch has been “crippled” by the recent resignation of three experienced dispatchers, leaving the agency down to two dispatchers per shift, according to 911 director Lynn Campbell.

Campbell told the County Commission’s Public Safety Committee Wednesday he will be requesting a $120,000 funding increase from the county commission in the 2022-23 budget.

The additional funds would allow him to increase his staff from two to four dispatchers per shift, as well as increasing starting pay from $13 to $15 per hour to improve employee recruitment and retention…

Commission on Accreditation for Law Enforcement (CALEA) Recognizes the Charlotte County Sheriff’s Office for Law Enforcement and Communications (FL)

The Charlotte County Sheriff’s Office was awarded national reaccreditation on April 2, 2022, by the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) for Law Enforcement and Communications. CCSO first earned this award in 2005 in the area of Law Enforcement and in 2015 for Communications. Each agency being reviewed, goes before CALEA’s 21-member Board of Commissioners where the commission reviews all findings and determines the agencies’ accreditation status.

“Providing the highest level of community protection and service is a top priority,” says Sheriff Bill Prummell. “By being an accredited agency, we are held to the highest of standards,” he adds…

911 dispatcher honored during National Public Safety Telecommunicators Week (GA)

911 dispatcher honored during National Public Safety Telecommunicators Week (GA)

Kim Borresen, 911 dispatcher at Fort Stewart’s 911 dispatch center, returns to work at her call station April 15 after being recognized by the Georgia Emergency Communications Authority with a certificate of appreciation for going above and beyond the call of duty. Borresen did not miss a day of work despite being diagnosed with breast cancer a year ago and undergoing treatment.

When you call for help, they are the calm voice on the other end of the line. They are unruffled, asking for addresses and other details to send help. They are composed, giving instructions to the caller on how to respond…