by AllThingsECC.com | Apr 25, 2022 | Comm Center News
Polk County’s Joint 911 Board has selected a new emergency health profile system to aid dispatchers and first responders. The board voted to replace SMART911 and begin the use of the RapidSOS service.
The new profile system can share real-time personal health and location information during emergencies.
Information from the profile allows emergency personnel to see details such as name, date of birth, address, pre-existing conditions, allergies, medical notes, COVID-19 symptoms and emergency contacts…
by AllThingsECC.com | Apr 25, 2022 | Comm Center News
BROWN COUNTY – Dispatchers, operators, telecommunicators, headset heroes – whatever the title, these individuals are behind the scenes deciphering situations, reaching out to first responders in the field and possibly initiating emergency measures for the person on the other line.
They are the first voice callers hear during an emergency call – making quick decisions every day that can help save a life.
And those efforts haven’t gone unnoticed.
The county took a moment April 14 to honor those who went above and beyond the call of duty earning recognition for their dedicated work…
by AllThingsECC.com | Apr 25, 2022 | Comm Center News
The Waxahachie Police Department honored its team of dispatchers as part of Telecommunicators Week held April 10-16. The team of 17 answers tens of thousands of calls annually assisting residents in emergency and non-emergency situations.
Waxahachie Assistant Police Chief Joe Wiser said he couldn’t be prouder of the work done daily by the team.
“You can’t say enough good about the job they do,” Wiser said. “They are such a critical function for the first response narrative. It starts right there at the dispatch center and can be a very stressful job. I am so honored to work alongside those women and men in dispatch…
by AllThingsECC.com | Apr 25, 2022 | Comm Center News
SAN DIEGO — Three months after the Sheriff’s Department encrypted its radio communications, the department last week rolled out a online page that shows what calls deputies are handling.
The department said the page allows transparency by providing information to the public without disclosing people’s personal information.
One critic who previously relied on scanners to track law enforcement activity said the information on the page is limited, but it’s better than no information at all…
by AllThingsECC.com | Apr 25, 2022 | Articles, Comm Center News
By First Responder Network Authority
Warren Mickens joined the FirstNet Authority Board(link is external) in October 2021, when he was appointed to a three-year term by Commerce Secretary Gina Raimondo. Mr. Mickens has had an extensive career leading technology and manufacturing companies. He retired as Vice President of CenturyLink Communications and was a former Vice President at Nokia/Alcatel-Lucent. Read his full bio to learn more about his experience.
We sat down with Mr. Mickens to get his perspectives on FirstNet and the FirstNet Authority’s mission.
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