Laconia state school agreement helps state’s plan for new $10M E911 center (NH)

LACONIA – A new $10 million emergency 9-1-1 facility may be built in Laconia on state land after the Executive Council and the City of Laconia came to an agreement about various parcels around the former Laconia State School property, Wednesday.

Commissioner of Safety Robert Quinn said the department has been able to identify a piece of land, a 10-acre hayfield at the corner of Meredith Center Road and Lane Road in Laconia and across the street from the Robbie Mills Sports Complex as the most suitable spot to relocate the agency’s emergency call needs and that for the Lakes Region Mutual Fire Aid dispatch center. Both are currently housed in the Dwinell Building at the former state school property, which is up for sale…

Clark County 911 dispatchers tackle difficult job — and they are hiring (WA)

Clark County 911 dispatchers tackle difficult job — and they are hiring (WA)

Several of Clark County’s 911 dispatchers never imagined they’d be the ones answering the phones when someone calls about an emergency.

One said she was working at a bank when she decided to apply at the Clark Regional Emergency Services Agency’s dispatch center. Another was at a dental office, and another was working toward medical school.

They applied at the agency for the challenge, the fast pace, and a schedule of four days on and four days off…

Putting FirstNet to the test for remote 9-1-1 operations

By John Hunt and Lori Stone, Senior Public Safety Advisors, First Responder Network Authority (FirstNet Authority)

One thing the 9-1-1 community learned from the pandemic was the need to plan for alternate ways to work. Rather than be tied to workstations at fixed locations, 9-1-1 telecommunicators need flexibility to remotely take, dispatch, and supervise calls. In December 2021, Maryland telecommunicators put FirstNet to the test, demonstrating the network’s connectivity and reliability during remote operations.

Remote call-taking expo

Six counties from across Maryland staged a 9-1-1 expo with live call-taking from a remote and crowded location using FirstNet.  READ FULL ARTICLE

Minneapolis 911 call center faces ’emergency’staffing shortage (MN)

Minneapolis 911 call center faces ’emergency’staffing shortage (MN)

A staffing shortage at the Minneapolis Emergency Communications Center (MECC) has reached an ’emergency’ level, according to city officials.

Jodi Hodne, the assistant director for the city’s 911 call center, told 5 EYEWITNESS NEWS the MECC is facing a staffing shortage that reaches an ’emergency’ level as the agency heads into the high-call-volume summer months.

A current MECC employee said the staffing levels are considered among staff to be at a ‘crisis’ level…

Regional dispatch shotdown by voters (MA)

Manchester voters say no to regional 911 dispatch in town election

Voters elected new members to the School Committee and Select Board, and voted against moving 911 calls to a regional emergency dispatch center during the town’s election Tuesday.

Voters also said no to ballot Question 1, which asked Manchester voters if they would recommend the Select Board to pursue securing public safety dispatch services through the North Shore Regional 911 Center and phase out the town’s dispatch operations…