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Since the first full time fire department was established in Cincinnati in 1853, emergency responders have raced into unknown scenarios with limited advance information when the firehouse bell rings—until now.

Among the many advancements of next-generation 911 dispatch systems, Smart911, an app developed by Rave Mobile Systems, automatically displays resident profiles during an emergency—including details like medical or mental health notes, such as a child with autism, pets living in the residence or the specific location of a building’s electrical box—giving them a better understanding of what to expect before they arrive…