by AllThingsECC.com | May 23, 2022 | Comm Center News
Since the first full time fire department was established in Cincinnati in 1853, emergency responders have raced into unknown scenarios with limited advance information when the firehouse bell rings—until now.
Among the many advancements of next-generation 911 dispatch systems, Smart911, an app developed by Rave Mobile Systems, automatically displays resident profiles during an emergency—including details like medical or mental health notes, such as a child with autism, pets living in the residence or the specific location of a building’s electrical box—giving them a better understanding of what to expect before they arrive…
by AllThingsECC.com | May 23, 2022 | Comm Center News
SPRINGFIELD — For most people, 911 is a series of numbers on the telephone. But in an out-of-the-way building in Effingham County is a team of people that serves as the first link to help in a crisis.
The Effingham County 911 Call Center is the nerve center of the county when it comes to handling emergencies and dispatching first responders to the scene. When the recent tornado devastated Bryan County, it was on the job, taking calls and alerting the Bryan County Call Center as well as first responders in the area…
by AllThingsECC.com | May 23, 2022 | Comm Center News
Durham, NC – On Monday, the city of Durham is taking steps to make sure that someone can quickly answer the phone when people call 911.
As of May 16, the city lacks 10 dispatchers, and Durham needs to hire more than a dozen calls, dispatchers and shift supervisors for the 911 Durham Center.
On Monday, Academy 911 of Durham Technical College will begin training dozens of people over the next two months…
by AllThingsECC.com | May 23, 2022 | Comm Center News
MANSFIELD — Got an emergency? Dial 911, no matter how minor the emergency may seem, Fire Chief Justin Desrosiers said.
“Anytime you need a police officer or a firefighter to come to your house you need to dial 911,” he said.
In the past week, three people have called the fire department’s business line, which goes to the fire chief’s administrative assistant and is not regularly monitored.
The callers reported their smoke detectors were activating and one person even left a voicemail message about an unknown odor in their house, the chief said…
by AllThingsECC.com | May 23, 2022 | Comm Center News
Onondaga County is hoping to ease overcrowded emergency rooms in central New York by putting nurses on the end of certain calls to 911.
The county has hired a company out of Texas to take non-emergency medical calls in what’s called a nurse navigator program. County Executive Ryan McMahon said the goal is to prevent unnecessary emergency room visits…
